Previous annual reports

Take a look at annual reports from previous years.

Annual Report for customers 2023

Welcome to our 2023 Annual Report for customers.

The Annual Report focuses on how we have performed in the last year and covers all aspects of customer service. Here you will find information about how we have delivered our service along with feedback from customer surveys showing how we have performed against your expectations.

If you would like a copy of this report in a different format, please email [email protected]
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Annual Report for customers 2022

Welcome to our 2022 Annual Report for customers.

The Annual Report focuses on how we have performed in the last year and covers all aspects of customer service. Here you will find information about how we have delivered our service along with feedback from customer surveys showing how we have performed against your expectations.

If you would like a copy of this report in a different format, please email [email protected]
Read more

Annual Report for customers 2021

Welcome to our 2022 Annual Report for customers.

The Annual Report focuses on how we have performed in the last year and covers all aspects of customer service. Here you will find information about how we have delivered our service along with feedback from customer surveys showing how we have performed against your expectations.

If you would like a copy of this report in a different format, please email [email protected]
Read more