Annual Report for customers 2024

Welcome to our 2024 Annual Report for customers.

The Annual Report focuses on how we have performed in the last year. Here you will find information about how we have delivered our service along with customer feedback showing how we have performed against your expectations.

Performance

Find out how satisfied customers are with our service.
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Complaints

Here you can find out about how we deal with complaints.
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How we spend your rent

Here you can see how your rent helps us improve our services to you.
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Listening and acting on your feedback

Read about how we're working with you to deliver services.
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Previous annual reports

Take a look at annual reports from previous years.
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