Care and Support Committee

Care and Support Committee

Pauline Ford
Chair

Pauline is an experienced Executive and Non-Executive who has worked with a range of housing organisations and charities for over 28 years, most recently as an Executive Director at Peabody in London, and as an independent consultant. She brings experience in charity and not-for-profit sector governance; leading and designing customer services; property and asset management; customer and client engagement; and devising and delivering change programmes to improve outcomes for customers/clients and staff teams.

She has a passionate interest in care and support services and has seen the real difference that a safe environment and the right care and support can provide. In addition to being Chair of the Care and Support Committee and Board Member with Riverside, she is Chair of Southdown Housing Association a housing, care and support provider based in Sussex.

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John Glenton
John Glenton, Executive Director, Care and Support

John Glenton took over as the Executive Director for Care and Support in April 2016, following three years as Director of Operations. John has more than 25 years’ experience in the care and support sector.

John’s career began as a Support Worker and has held various management roles over the past 20 years covering business development, strategy and operations.

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Pamela Ring

Pam is based in Essex and is currently the Minister 57 West, a Baptist church plant among adults experiencing homelessness or who are vulnerably housed. Pam has a wealth of experience working alongside individuals from complex backgrounds and has joined the Committee as church representative. In addition to this role, Pam is a trustee of One Body One Faith, a grassroots charity enabling LGBTQ+ Christians and advocating for change within the church.

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Wendy Wallace

Wendy has over 20 years of Board and Committee experience in the NHS, not for profit sector and local government. She joined OHG in 2018 as a Board member and was a member of the Audit and Risk Committee and Chair of Care & Support Committee.

She began her career as a Clinical psychologist working in the NHS eventually moving into management. Wendy brings long experience of partnership working across sectors from the creating the first joint commissioning between the NHS and Social Services, sports and disability and latterly creating innovative services between Health and Housing.

Wendy has led regional strategies, worked across many disability and client groups. She has a passion for enabling the voice of people who use the services provided. She was Chief Executive of an NHS Foundation Trust for 10 years until her retirement.

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Rod Barnes

Rod is a qualified accountant and has worked in the NHS for over 30 years most recently for Humber and North Yorkshire Integrated Care Board and prior to that for 8 years as CEO of Yorkshire Ambulance Service NHS Trust. Rod is also a board member of Flourish Enterprises CIC, which provides mental health vocational support and specialist end-of-life care and a Trustee at CATCH, a charity that provides holistic, restorative, learning for a young people in Leeds.

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Brian Willmore

Brian is a qualified Youth & Community Worker. He holds a degree in Psychology, is PRINCE II qualified and holds an Assessor Award.

Brian has held management roles in social care for over 20 years and has been a director for the past 11 years. He is currently Director of Adult Social Care at Mind in London. In addition to his full time Director role, Brian is Vice Chair of a London based community organization, holds a Public Appointment at the Ministry of Defense and volunteers at Shelter Charity.

Brian lives in south west London and is originally from Yorkshire.

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Rachael Byrne

Rachael is an experienced Executive Director in Housing, Support and Regulated Care, and has worked in the sector for 35 years.

Rachael started her career with Manchester Local Authority working as a support worker in a 90-bed hostel for homeless women. Over the last 30 years Rachael has worked for 3 main housing organisations: English Churches Housing Group, Riverside Housing and Home Group.

In 2004 Rachael led the transfer of ECHG into Riverside, ensuring colleagues and customers felt secure in their future. Rachael stayed with Riverside for a further 6 years, initially supporting the handover of ECHG and then as an Area Director.

Over the last 16 years Rachael has been an Executive Director at Home group, leading on housing Support and Regulated CQC care.

Rachael retired in June 2024 and is now enjoying being on Riverside’s Care and Support Committee and giving more time as a Board member of Nimbus Disability an organisation that improves access to disabled people across world wide venues.

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Janet Ayoola

Janet Ayoola is a qualified social worker with over 15 years’ experience in children’s services and a portfolio of governance roles across the charity, faith and social care sectors. She works as a Child Protection Conference Chair, with expertise in risk assessment, multi-agency decision-making and safeguarding leadership.

Janet brings a strong focus on safeguarding assurance, service quality and effective risk management, alongside a commitment to ensuring that services are responsive to the needs and experiences of those they support. She draws on her lived experience of social housing, which informs her perspective on accessibility, inclusion and the importance of resident voice.

Janet is the Chair of the Diocesan Safeguarding Advisory Panel for the Diocese of Southwark (Church of England), trustee of SignHealth, the Deaf health charity and an Independent Member for Safeguarding for the Audit and Risk Committee with Guide Dogs UK, providing strategic oversight and constructive challenge on safeguarding and organisational risk.

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Elizabeth Harper

Elizabeth’s is an experienced Executive and Non-Executive with a career rooted in the voluntary and charitable sectors.

She has a breadth of experience in Housing, specialist and supported, and in the development of new services and ways of working. She has led service delivery as a Director at St Mungo’s, Hestia and at St John Ambulance. She has worked successfully in regulated and commissioned environments and has led service design, development and transformation. She is particularly excited by systems thinking and the opportunities for improvement that this can offer.

Her most recent role was with Capital Letters an MHCLG funded company which sought to bring private sector funding into London to address family homelessness and provide affordable homes.

As a Non-Executive at Field Lane Foundation, a specialist housing provider, and at Threshold Housing Advice She has overseen both mergers and acquisitions of services from a Trustee perspective.

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