Over the next five years we plan to spend £27 million investing in Retirement Living schemes across the country. Here’s an update on our plans plus details of our kitchen replacement programme and a new scheduled repairs pilot project.

New Care and Support Executive Director John Glenton talks about the latest from Riverside, including news from our recent Customer Involvement Day and our investment programme.

During our 2016 Care and Support Customer Involvement Day, customers were given the chance to ask questions. Here are our answers.

Estate inspections are a great way for us to find out what we’re doing right and what needs fixing in your neighbourhood. Our Estate Services team needs volunteers to help us monitor contractor performance. This can be in your own home and communal garden, or you can inspect other sites if you wish. The level of involvement is down to you – it could be responding to an