Within the Liverpool City Region we have developed neighbourhood plans covering; Halton (Murdishaw, Halton Brook), Liverpool/Knowsley (North Liverpool, Picton, Kirkdale, Dovecot, Netherley, Belle Vale and Lee Park, Huyton) and Sefton (Peel Road)​.  

We are currently developing plans for specific neighbourhoods in LCR including; Toxteth, Princess Old Cantril, Anfield/Everton, Woolton​, St Helens, Poulton Vale and Everton Brow. We have carried out an annual review of our Murdishaw, North Liverpool and Peel Road neighbourhood plans and sent a report to over 2000 households, giving them an opportunity to comment on our progress and provide further feedback to inform the plans. 

During the financial year 23/24 we reached out to nearly 6000 of our customers for their feedback to develop the neighbourhood plans with an average of 20% response rate. We also referred over 300 customers to internal support for money advice, affordable warmth and employment and training.  

Customers who were interested in becoming more involved with Riverside through various opportunities for example, our iCommunity and diversity panels, were referred to our Customer Involvement and Engagement team.