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NEIGHBOURHOOD NEWS
Carbon Monoxide alarms for all
Riverside takes the safety of our customers very seriously so, for your peace of mind, we are installing carbon monoxide (CO) alarms in all homes which have gas or solid fuel appliances. This is not a legal regulation but we want you to be safe. Unsafe gas appliances produce a highly poisonous gas called carbon monoxide. It has no taste or smell; you cannot see it but
22 Mar 2016
NEIGHBOURHOOD NEWS
Estate Inspections for 2016 – Central
Area Housing Officer Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec Wellinborough Meeting point = ….. car park Corn Mill Close Renaz Taib 13th at 11 – 12 17th at 11- 12 25th at 11 – 12 20th at 11-12 18th at 11 – 12
12 Feb 2016



NEIGHBOURHOOD NEWS
Complaints and how we deal with them
Riverside received 1,636 complaints from 1 September, 2014 to 31 August, 2015. Of these 93% were resolved at the first stage, with 47% upheld, 17% partially upheld and 29% not upheld. A total of 7% were resolved at stage two, 3% being upheld, 2% partially upheld and 2% not upheld. Of the remaining cases, two