We are changing the way we manage repairs. Instead of waiting for you to report repairs, we will visit you to find out what needs to be done. We call this new way of dealing with repairs ‘property MOTs’. Property MOTs will reduce the number of calls you need to make to tell us about

 Your new website has been completely redesigned to make it simple to access services and information whenever you like. We worked with customers through the design process, to make sure it works for you and gets you what you want as easily as possible. You can access information, help and advice and services wherever you

Riverside’s Community Chest Fund funded a seaside trip for Lambeth customers recently. The Close Tenants Association in Lambeth, London, took more than 40 members of the community on its annual beach trip. Residents piled onto the coach for the road trip to Southend-on-Sea. They were treated to glorious weather, with some even going for a dip

Our 2015 Annual Report to Customers has now been published.  It tells you how we’ve been performing in the way we deliver our services to you. It also tells you how we’re planning to improve across a number of areas in the year ahead. Why not take a look? This year you can win one

Thought-provoking play Terriers was devised to tackle gang violence. Delivered by the Royal Court Liverpool Trust and Fairfield Halls in Croydon, the project was originally commissioned by Merseyside Police. The play aims to get young people thinking about the consequences of their actions and their attitude towards gang behaviour. Community engagement officer Wendy Mason was