As part of our retirement living review, we are changing the way our teams work so we can offer more flexibility across all of our Retirement Living schemes.

Riverside are continuing to improve services for Retirement Living tenants – putting health and wellbeing at the top of the agenda.

As part of our duty to protect public money, Riverside takes part in the National Fraud Initiative data matching exercise along with other housing associations. Data matching involves comparing data with other housing associations to identify and prevent things like illegal sub-letting and benefit fraud. This is being done in accordance with the Data Protection Act 1998 and Riverside’s Privacy

A project helping young people avoid losing their homes has delivered amazing results, saving Riverside almost £350,000 in tenancy turnover costs. In 2015/16, the Intensive Intervention team engaged with 147 people aged between 16 and 30 and referred many to money advice, affordable warmth and employment and training services as well as to external support services like mental health agencies. They