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NEIGHBOURHOOD NEWS
Explore our new website today
Your new website has been completely redesigned to make it simple to access services and information whenever you like. We worked with customers through the design process, to make sure it works for you and gets you what you want as easily as possible. You can access information, help and advice and services wherever you
1 Dec 2015
NEIGHBOURHOOD NEWS
Annual Report to Customers ready to read
Our 2015 Annual Report to Customers has now been published. It tells you how we’ve been performing in the way we deliver our services to you. It also tells you how we’re planning to improve across a number of areas in the year ahead. Why not take a look? This year you can win one
26 Nov 2015
NEIGHBOURHOOD NEWS
Tackling anti-social behaviour in our communities
Riverside is tackling anti-social behaviour in our communities across the Midlands and South East. As a result of our working within the community, and with advice from our legal team, we successfully obtained the two injunctions against perpetrators’ anti-social behaviour towards other residents which included aggressive physical abuse. The process has been a lengthy one but is
17 Nov 2015
NEIGHBOURHOOD NEWS
Standing up to tenancy fraud in the South East
Riverside is committed to standing up against tenancy cheats. This is a wider South East problem, with all local authorities tackling the issue. A dedicated Riverside team, operating out of the Dartford office, launched a confidential Key Amnesty this month to help those breaking the law come forward without fear of prosecution, with the recovery of
17 Nov 2015
NEIGHBOURHOOD NEWS
Mentor making a difference
Riverside community engagement officer Wendy Mason is a volunteer mentor in Kent, and an advocate of how volunteering can really make a difference in communities. “Riverside is part of the Kent Housing Group (KHG), a forum of social housing providers in Kent working collaboratively to maximise employment opportunities for the communities they serve. There
17 Nov 2015
NEIGHBOURHOOD NEWS
Young London mum support to avoid eviction
Riverside recently launched a national tailored support service to help troubled young people avoid losing their homes. As part of its ongoing commitment to help customers lead resilient lives, Riverside piloted Intensive Intervention in Cumbria last year. Eight months on, all households at risk of losing their home at the start of the pilot are