New Care and Support Executive Director John Glenton talks about the latest from Riverside, including news from our recent Customer Involvement Day and our investment programme.

During our 2016 Care and Support Customer Involvement Day, customers were given the chance to ask questions. Here are our answers.

Evolve is coming to Riverside communities in the Midlands area. From May 4, 2016 we transfer delivery of our responsive and voids maintenance service from Novus Property Solutions to Evolve Facilities (the Riverside in-house contractors). We also have plans to add gas servicing at a later date in the year. Evolve currently provide the service in

Estate inspections are a great way for us to find out what we’re doing right and what needs fixing in your neighbourhood. Our Estate Services team needs volunteers to help us monitor contractor performance. This can be in your own home and communal garden, or you can inspect other sites if you wish. The level of involvement is down to you – it could be responding to an