LGBT customers’ views wanted

We want to make sure Riverside’s services reflect and cater for people from all backgrounds.

To support this, we’re launching a focus group for Lesbian, Gay, Bisexual and Transgender (LGBT) customers.

It will help us find out what you think of our services, review our policies, and make sure we consider LGBT customers’ needs and experiences.   

If you’d like to get involved, please email [email protected] or contact our Customer Involvement Team on 0345 111 0000. 

We’d also like to say thank you to customers and colleagues who joined us for Pride events in Hull, Liverpool and Manchester over the summer. Tens of thousands of people took to the streets of the three cities to show their support for members of LGBT communities. Pictured above are Riverside staff and customers at the Liverpool event in August. 

Earlier this summer we invited you to join us for the fourth annual LGBT Tenants’ Conference, held in Birmingham. Thanks to everyone who came along and joined LGBT staff and allies to take part in workshops on LGBT older people, biphobia and customer involvement.