Be ready for new online services in the New Year

Customers already using online rent accounts have been busy helping us test and improve our new online service offer.

This allows you to view your rent and charges account, report repairs, plus book, change and cancel repairs appointments – all online, anytime, on any device. With more to come!

How do I get it?

You’ll need to have an email address registered with us. That’s because when it’s ready for you to sign up, the system will match the email address you provide against our records. So we know it’s really you!

How do I register my email address?

Just call or email us and ask us to register it against your account. For security, we’ll ask you to confirm your name and address.

Where we can, we’ll also send your other service information by email too. And as always, we’ll look after your information and follow our Privacy Policy.