If things go wrong, we want to put them right…

Every year, Riverside carries out more than 200,000 repairs and we know it’s one of the most important services that we provide.

Improving your satisfaction with the repairs service is one of our big priorities – and if you’ve got a complaint, or you have a maintenance issue, we want to hear from you.

Customers in some parts of the country have been in touch to raise concerns about claims management companies contacting them about their homes. 

Some people have reported individuals knocking on their door, leaving them a “Sorry I missed you” card, or sending them messages on social media. 

These companies often look for compensation cases to sell to solicitors in order to make money – and in some circumstances you could end up with unexpected costs. 

If things go wrong in your home, we want to put them right. Please get in touch with us straight away. 

If you’re concerned about something or you need a repair doing, get in touch. We’re here to help 24 hours a day, 7 days a week. Just call us on 0345 111 0000 or visit our Contact us page.