How is my rent reviewed?

Each year, we review our social rent levels in line with Government guidance, and our shared owner rent levels in the with the lease.

When reviewing rents, we look at typical household incomes, the cost of maintaining homes, what we need to invest in improving homes and services, as well as comparing our rents to those of other social housing providers.

We also factor in Government and National Housing Federation guidance.

Read our rent setting policy in full.

What are the Government rules on setting rents?

The Government determines how social housing rents are set and changed. These rules apply to social housing Riverside customers.

The Government allows social housing providers like Riverside to increase most rents by up to the Consumer Price Index (CPI) +1%. CPI is a commonly used measure of inflation.

This year the rents will increase by up to 4.8%, which is the CPI figure in September 2025, plus 1%.

Key dates

• For weekly tenancies, the new rents apply from 6^th April 2026
• For monthly tenancies the new rents apply from 1st April

How is my rent spent?

We work hard to deliver value for money by spending efficiently, investing income from rents into services and improving homes.

You can see a breakdown of how every £1 of rent is spent in our Annual Report.

I’m struggling with my rent, where can I get help?

If you struggle with, or expect to struggle with affordability, it’s vital you talk to us. We’ve made £500K available through our Helping Hand Fund which is designed to help customers experiencing financial or other challenges. Visit www.riverside.org.uk/letstalk to get help and find out more or call our dedicated support team on 0800 529 8789.