Annual Report for customers 2022

Find out what initiatives we’re working on in your area.

What we’ve been doing in your area


Although we are a nationwide housing association, we know that we need to keep in touch with what is happening locally, and tailor the services we provide in different neighbourhoods. We have talked to customers about local priorities to help us develop neighbourhood plans. You can find our neighbourhood plans below and read a summary of actions we carried out in 2021/22 in our three regional updates.

Regional updates

  • What's been happening in Liverpool City Region Download
  • What's been happening in North Region Download
  • What's been happening in South and Central Region Download