Name of provider: The Riverside Group Limited

CQC provider number: 1-101677200

Legal Status: Organisation

Business address:

The Riverside Group

2 Estuary Boulevard,

Estuary Commerce Park

Speke

Liverpool

Merseyside

L24 8RF

Business telephone: 0345 111 0000

Email: [email protected]

Aims and objectives

The Riverside Group Limited’s (Riverside’s) aims and objectives in providing CQC registered services are to provide high quality care and support to vulnerable adults. Riverside have a vision of ‘Transforming lives, revitalising neighbourhoods’ and aim to deliver all housing services, care and support in line with a robust set of values.

Riverside provide personal care and support to meet the care needs of individuals including: Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Sensory impairments.

Riverside provides personal care services at the following locations:

• Laurel Court, 26 Industrial Street, Primrose Hill, Huddersfield, HD4 6AW

• Willow Brook, Spout Lane, Washington. NE37 2AG

• Ash Grove, 793 Bristol Road South, Northfield, Birmingham, B31 2NQ

Nominated individual: Sally Nicholson [email protected]

Riverside is a Charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014 (Registration Number IP030938). The company address is 2 Estuary Boulevard, Estuary Commerce Park, Speke, Liverpool L24 8RF and services are delivered nationally.

Name of location: Laurel Court

Location ID: 1-716546123

Address: 26 Industrial Street, Primrose Hill, Huddersfield, HD4 6AW

Telephone: 01484 540568

Email: [email protected]

Description of the location:

Laurel Court provides Care & Support in a supported living environment for individuals aged over 18 who have learning difficulties.

Staff are available 24 hours a day, 7 days a week. All staff complete the Fundamentals of Care certificate on induction and have an ongoing programme of professional development and training. All Staff are also subject to DBS checking on appointment and annually thereafter.

Laurel Court provides skilled care that enables the people we support to live fulfilling lives by focussing on their health and wellbeing. The service treats everyone we support and all colleagues with respect at all times. Laurel Court supports individual choice and personal decision-making as the right of all Service Users and we ensure that all our encouraged to live independently. We recognise that each individual Service User, staff member and visitor is unique and all are treated with dignity and respect at all times. We also respect every individual’s requirement for privacy ensuring that all information relating to them is dealt with respectfully and in a confidential manner. The personal fulfilment of each Service User is a priority at Laurel Court and with this in mind we offer tailored programmes of meaningful activity.

Specialisms: Learning disabilities, personal care, physical disabilities, sensory impairments, caring for adults under 65 yrs, caring for adults over 65 yrs.

Registered Manager(s) for this regulated activity: Kristie Connolly

Name of location: Ash Grove

Location ID: 1-2179872716

Address: 793 Bristol Road South, Northfield, Birmingham, B31 2NQ

Telephone: 0121 477 0099

Email: [email protected]

Description of the location: Ash Grove provides Extra Care services for individuals aged 55 and over.

Staff are available 24 hours a day, 7 days a week. All staff complete the Fundamentals of Care certification on induction and have an ongoing programme of professional development and training. All staff are subject to DBS checking on appointment and annually thereafter/

Ash Grove provides skilled care that enables the people we support to live fulfilling lives by focussing on their health and wellbeing. The service treats everyone we support and all colleagues with respect at all times. Ash Grove supports individual choice and personal decision-making as the right of all Service Users and we ensure that all our encouraged to live independently. We recognise that each individual Service User, staff member and visitor is unique and all are treated with dignity and respect at all times. We also respect every individual’s requirement for privacy ensuring that all information relating to them is dealt with respectfully and in a confidential manner. The personal fulfilment of each Service User is a priority at Ash Grove and with this in mind we offer tailored programmes of meaningful activity.

Specialisms: Dementia, personal care, physical disabilities, caring for adults under 65 yrs, caring for adults over 65 yrs.

Registered Manager(s) for this regulated activity: Mr Mark Sturgeon

©2021 Riverside is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014

Name of location: Willow Brook

Location ID: 1-2827801082

Address: Willow Brook, Spout Lane, Washington, NE37 2AG

Telephone: 0345 155 9046

Email: [email protected]

Description of the location: Willow Brook is an extra care service for individuals aged 55 and over.

Staff are available 24 hours a day, 7 days a week. All staff complete the Fundamentals of Care certification on induction and have an ongoing programme of professional development and training. All staff are subject to DBS checking on appointment and annually thereafter.

Willowbrook provides skilled care that enables the people we support to live fulfilling lives by focussing on their health and wellbeing. The service treats everyone we support and all colleagues with respect at all times. Willowbrook supports individual choice and personal decision-making as the right of all Service Users and we ensure that all our encouraged to live independently. We recognise that each individual Service User, staff member and visitor is unique and all are treated with dignity and respect at all times. We also respect every individual’s requirement for privacy ensuring that all information relating to them is dealt with respectfully and in a confidential manner. The personal fulfilment of each Service User is a priority at Willowbrook and with this in mind we offer tailored programmes of meaningful activity.

Specialisms: Dementia, mental health conditions, personal care, caring for adults under 65 yrs, caring for adults over 65 yrs.

Registered Manager(s) for this regulated activity: Clare Sherburn

©2021 Riverside is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014