What's going on in...
Enter your postcode below to find your neighbourhood

Looks like your neighbourhood is...
Sorry we couldn't find your neighbourhood
Sorry we couldn't find your neighbourhood

NEIGHBOURHOOD NEWS
Complaints and how we deal with them
Riverside received 1,636 complaints from 1 September, 2014 to 31 August, 2015. Of these 93% were resolved at the first stage, with 47% upheld, 17% partially upheld and 29% not upheld. A total of 7% were resolved at stage two, 3% being upheld, 2% partially upheld and 2% not upheld. Of the remaining cases, two
3 Dec 2015
NEIGHBOURHOOD NEWS
Repairs made simple with property MOTs
We are changing the way we manage repairs. Instead of waiting for you to report repairs, we will visit you to find out what needs to be done. We call this new way of dealing with repairs ‘property MOTs’. Property MOTs will reduce the number of calls you need to make to tell us about
1 Dec 2015
NEIGHBOURHOOD NEWS
Explore our new website today
Your new website has been completely redesigned to make it simple to access services and information whenever you like. We worked with customers through the design process, to make sure it works for you and gets you what you want as easily as possible. You can access information, help and advice and services wherever you
1 Dec 2015
NEIGHBOURHOOD NEWS
Annual Report to Customers ready to read
Our 2015 Annual Report to Customers has now been published. It tells you how we’ve been performing in the way we deliver our services to you. It also tells you how we’re planning to improve across a number of areas in the year ahead. Why not take a look? This year you can win one
26 Nov 2015
NEIGHBOURHOOD NEWS
Estate Walks for South and Central
Walkabouts give you the opportunity to ‘get involved on the ground’, looking specifically at your area to ensure that any problems are being dealt with and that standards are set, achieved and maintained. If your area isn’t on this list, contact your Neighbourhood Housing Officer to arrange. Where When Time More info/Contact Oadby Pipistrelle Way