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Childwall Valley Estate Management Board (EMB)

Information about EMB and Riverside working in partnership.

Tenancy management information

Understanding your tenancy

When you move into your new home, a Riverside Housing Officer will explain your tenancy agreement and give you your keys. They will also arrange home visits to make sure you’re settling in well and that everything is running smoothly.
Support with tenancy issues
Our team can help with a range of tenancy needs, including:
  • adding or removing household members
  • making name changes after someone has left, married or passed away
  • dealing with neighbour problems, harassment or domestic abuse
  • getting support if you’re having trouble paying your rent
Meet your EMB Community Officer
You’ll also meet the EMB Community Officer. They will explain the benefits of joining the EMB and tell you about local facilities and activities, such as:
  • the community walled garden
  • day trips for families
  • community events and fun days
Information for new tenants
Every new tenant receives an EMB information leaflet. It explains what the Estate Management Board does and how you can get involved in shaping your community.
Neighbourhood walkabouts
The Community Officer also leads neighbourhood walkabouts with residents, local councillors, police officers, staff and board members. These walkabouts give people a chance to raise issues, suggest improvements and help shape services in the area.

Get in touch

The EMB and Riverside work together on issues that could affect tenants such as welfare reform, money matters, training and employment support. 

Address

172 Hartsbourne Avenue Childwall Liverpool L251NE 

Opening times

Mon – Thu 9:15am – 12:15pm, Fri – appointment only

An office on the estate opens Monday to Thursday 9:15am to 12:15pm and Friday by appointment only for tenants to access these and other services.

Call us

Telephone: 0151 488 1530

24 hour Call Centre:  0345 111 0000

Office phone lines 0151 488 1530 are covered by EMB staff, Monday to Friday 9am to 4pm. The EMB’s in-house repairs team delivers a fast, efficient, and reliable repairs service.

Email us

 childwall.valleyemb@riverside.org.uk

Follow us on social media

Follow us on Facebook: https://www.facebook.com/ChildwallEMB 

Childwall Valley EMB Board

Before the homes were transferred to Lee Valley Housing Association, and later to Riverside, tenants and residents were unhappy with the condition of their estate. The repair service was very limited, which left many homes in poor condition. People didn’t want to live there, and this led to vandalism and more anti-social behaviour.

A community group called HADCA (Hartsbourne and District Community Association) told the Council they were not happy with the service they were getting and believed they could do better. In their own time, they spent the next two years training to learn how to manage a housing estate.

After their training, HADCA asked tenants to vote for them, and they won. In April 2000, the Childwall Valley Estate Management Board was formed. Four HADCA members are still fully involved today.

Meet the board
  • Joan Minard – tenant member.  Joan has been a committee member since 1998
  • Anne Geraghty – homeowner member since 1998 and elected secretary in 2009
  • Karen Perrin – tenant board member since 2003
  • Teresa Edwards – tenant board member elected Sept 2014 – elected chair of the board in 2020
  • Carmel McNiven – tenant board member since 2019
  • Michelle Innes – tenant board member since 2020
  • Maria Kay – homeowner board member since 2025
Nominee board members
  • Lynnie Hinnigan - Councillor
  • Brian Dimmick – Riverside neighbourhood manager
  • Eddie Geraghty – home owner member since 1998 was a board member now observer
  • Mrs Pat Glennon – tenant board observer since 2020
Meet the team
  • Janet McGinley – EMB Manager
  • Carol Reddecliff – Community Officer
  • James McGinley – Repairs Performance & Compliance Manager
  • Joanne Howard – Administrator
  • Brian Dimmick – Neighbourhood Manager
  • Jacqueline Ulring – Housing Officer
  • Bukola Olushoga – Housing Officer