We want to ensure that our services meet the diverse needs of our customers.

Our LGBTQ+, Ethnic Minority and Disabled Customer Voice Panels allow customers to share their views and suggest areas for improvement.

LGBTQ+ Customer Voice Panel

We welcome LGBTQ+ customers and allies to share their views on how we can improve our services. We participate in Pride events and are working towards House Proud accreditation.

Ethnic Minority Customer Voice Panel

We welcome ethnic minority customers to share their views on how we can improve our services. We have held focus groups and undertaken research to understand in more detail how Riverside can Improve its services.

Disabled Customer Voice Panel

We welcome customers with experience of disability or mental health to share their views on how we can improve our services.

To join one of our panels, click here.