Money advice

It's always a good idea to keep on top of your spends which is why our money advice team is on hand to help you manage your money and save it where you can.

Debt advice


What to do if you fall into debt

It can be really easy to let debt spiral out of hand. Before you know it, you no longer have control of the money you owe and you could be at risk of losing your home if you fall behind on your rent payments.

A lot of people bury their head in the sand not knowing who to turn to if they feel they are drowning in debt. But we understand the pressures our customers face, especially those who are struggling with redundancies, benefit cuts and rising costs of food and energy bills.

If you are starting to miss bill payments, don’t ignore the problem. You need to take action quickly to stop the situation getting any worse. You can try StepChange Debt Charity’s 60 second debt test below to see how big the problem is.


Get Free, Independent Advice

It’s important you are able to speak to an expert about your situation as they can give you the support you need (whatever that may be) to help get you out of debt.

We always recommend our customers contact StepChange, the UK’s leading debt advice charity if they need to talk to someone about their debt.

Visit the StepChange Website and access a range of free, anonymous, debt help 24 hours a day. This includes a Debt Remedy budgeting tool that can help you draw up a plan of action and recommend debt solutions to help you take the first step out of debt.

Prefer to speak to someone?

Debt Advice

Call StepChange Debt Charity for free on 0800 138 1111. Their debt helpline which is open Mon-Fri 8am-8pm and Sat 8am-4pm (calls are free from landline and mobile).

Can’t pay your rent?

If you are having trouble paying your rent, or you think in the near future paying your rent may become a problem it is important you contact us know straight away as we may be able to help you.

We can work together to make an agreement on how you can easily afford and manage to pay back the money you owe. If your rent continues to be in arrears and you don’t tell us about your situation, we might look into evicting you and your family from your home.

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