Equality, diversity and inclusion


Welcome to our second Equality, Diversity and Inclusion (ED&I) Annual Report. This is our first opportunity to provide an overview of our activities and achievements since our merger with One Housing group.

This report sets out our vision, how we organise and resource ED&I at Riverside and explores some of our key achievements over the past year (April 2022-March 2023).

It’s been a very busy year with our attention focused on the integration of One Housing Group (OHG) into Riverside, bringing together our colleagues and ensuring we measure the impact of our plans on customers and colleagues with protected characteristics. This has culminated in the development of a vision and strategy for the expanded Group, showing how we will deliver the commitments made in our recently adopted ED&I policy. We have also adopted a revised set of values that embody everything that is great about Riverside, making our commitment to ED&I more explicit.

Our commitment to ED&I is embraced by our board members and applies to all customers, colleagues and other stakeholders, such as contractors, volunteers and partners.

It’s not just about the big things. The small things can make a huge difference to the lives of our colleagues and customers.

A Riverside colleague walking through an estate

We care

We put our customers first every time, going the extra mile to make sure we deliver great homes and services that they need and want.

We are inclusive

We respect and value the diversity of our customers and colleagues, welcoming and appreciating the contribution of others.

We are trusted

We have high standards and work hard to meet them, taking ownership and performing at our best.


Previous reports