Report a repair

Need to report a problem to us? Find out the quickest and easiest way to do this whatever your repair.

Condensation, mould and damp

Don’t let mould take over your home. Tackle condensation and damp with our handy tips to keep your home safe.

Boiler maintenance

Save money, cut your energy bills and keep your boiler healthy by preventing frozen pipes in your home.

Frozen pipes

Find out about how frozen pipes can cause problems with heating and boilers when the cold weather arrives, read our step by step guide to help staying safe.

Let’s Talk Rent

We know things can change so if you’ve had a change in circumstances and are worried about paying your rent, talk to us, we’re here to help.

Let’s Talk Money

We know things can change and become uncertain so if you’ve had a change in circumstances and are worried about money, we’re here to help.

Let’s Talk Energy

Our Affordable Warmth Team can help with fuel debt, getting your energy reconnected or incorrect energy bills.

Heating your home – hints and tips

With higher energy prices, we understand just how much of a strain this can put on daily living.

Power cuts and floods

Here are some top tips for preparing for potential emergencies such as flooding and power cuts, including joining Priority Register.

Home contents insurance

We do not insure the contents in your home so it’s important you take the steps to protect your personal belongings.

Fire safety

Our main priority is to make sure our customers are safe in their homes and free from harm, including fires.

Safety and support

 Find out about asbestos, water and fire safety as well as advice on domestic abuse and report nuisances here.