We want to support you to prepare for winter and prevent problems from happening in the first place. Check out our winter healthy homes help guide below – just click on the section that is relevant to you, to get started.
Report a repair
Need to report a problem to us? Find out the quickest and easiest way to do this whatever your repair.
Condensation, mould and damp
Don’t let mould take over your home. Tackle condensation and damp with our handy tips to keep your home safe.
Find out about how Frozen pipes can cause problems with heating and boilers when the cold weather arrives, read our step by step guide to help staying safe.
Lets Talk Rent
We know that things are very uncertain right now but if you have had a change in circumstances and are worried about paying your rent, we’re here to help.
Let’s Talk Energy
Our Affordable Warmth Team can help with fuel debt, getting your energy supply reconnected or challenging incorrect energy bills.
Heating your home – hints and tips
With energy prices rising all the time, we understand just how much this can put a strain on daily living.
Home contents insurance
We do not insure the contents in your home so it’s important you take the steps to protect your personal belongings.
Our main priority is to make sure our customers are safe in their homes and free from harm, including fires.