Report a repair

Need to report a problem to us? Find out the quickest and easiest way to do this whatever your repair.

Condensation, mould and damp

Don’t let mould take over your home. Tackle condensation and damp with our handy tips to keep your home safe.

Boiler maintenance

Save money and cut your energy bills by making your boiler more efficient, as well as preventing problems with your boiler such as frozen pipes.

Frozen pipes

Find out about how Frozen pipes can cause problems with heating and boilers when the cold weather arrives, read our step by step guide to help staying safe.

Lets Talk Rent

We know that things are very uncertain right now but if you have had a change in circumstances and are worried about paying your rent, we’re here to help.

Lets Talk Money

We know that things are very uncertain right now but if you have had a change in circumstances and are worried about paying your rent, we’re here to help.

Let’s Talk Energy

Our Affordable Warmth Team can help with fuel debt, getting your energy supply reconnected or challenging incorrect energy bills.

Heating your home – hints and tips

With energy prices rising all the time, we understand just how much this can put a strain on daily living.

Power cuts and floods

Here are some top tips for preparing for potential emergencies such as flooding and power cuts, including joining Priority Register.

Home contents insurance

We do not insure the contents in your home so it’s important you take the steps to protect your personal belongings.

Fire safety

Our main priority is to make sure our customers are safe in their homes and free from harm, including fires.

Safety and support

 Find out about asbestos, water and fire safety as well as advice on domestic abuse and report nuisances here.