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I, like many people today, had no idea about the width and range of opportunities that there are in the housing sector

Riverside is unlocking the world of career opportunities in housing… Carol Matthews, our Chief Executive, shares her own views on the value and importance of apprenticeships.   My own career began as a Housing Officer with Sheffield City Council.  This was a very happy accident as I applied for the job with two purposes in

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National Apprenticeship Week 2019: Danny’s story

Here’s Danny who works as a Housing Services Processing Officer at Riverside, and his role involves looking after customers’ accounts across the country. The 28-year-old is studying Housing Management level 2 with the Chartered Institute of Housing, and thanks to the Apprenticeship Levy it has given him the chance to gain a professional qualification and

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National Apprenticeship Week 2019: Rachael’s story

Here’s Rachael who is currently Universal Credit Manager at Riverside, her role is to make sure we’re ready to support customers who are making a claim. Rachael is 38-years-old and studying Operational and Departmental Management level 5 working in her full-time role while also looking after her two young children. What does your job entail?

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National Apprenticeship Week 2019: Tom’s story one year on

Last year we shared Tom’s story when he began studying the AAT (Association of Accounting Technicians) level 4 under the Apprenticeship Levy scheme. Since then the 24-year-old has been promoted from accounts payable assistant to financial accounts assistant, now looking after the fiscal records for building developments at Riverside. Today we hear more about his

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National Apprenticeship Week 2019: Digital marketing course equips Megan with skills to engage with tenants

On National Apprenticeship Week 23-year-old Megan Duggan, our Customer Involvement Officer for South and Central regions of England, explains how studying a Digital Marketing course is helping her to engage with tenants more effectively. As Customer Involvement Officer, part of my role is to give customers the tools and knowledge to have their say about

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National Apprenticeship Week 2019: Lee’s quick guide to apprenticeships

Meet Lee, 33, our professional development manager at Riverside. Lee is responsible for supporting you on your career and development journey to improve performance and ability. He works with our diverse and skilled colleagues to harness and grow talent within the business and is looking to create more development opportunities for colleagues and our communities.

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Residents shape new homes and improvements in Lewisham

Consultation

Tenants are having their say on multi-million pound proposals to build new housing and improve existing homes in Lewisham. Riverside is looking to help tackle the capital’s housing shortage and improve properties for current tenants. Customers at Gillan Court, in Grove Park, have shared their views on proposals to build additional homes on the car

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Apprenticeships really can open up new opportunities

Danielle NAW2018

During National Apprenticeship Week Danielle Ware, Head of Learning and Development, looks at how far apprenticeships have come and how the Apprenticeship Levy reform has marked a new era again. Things have come a long way with apprenticeships over the last 10 years, and the ‘Apprenticeship Levy’ reform marked a new era again. This forced

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National Apprenticeship Week 2018: Eden’s story

Eden NAW2018

Meet Eden, 18, a customer service apprentice at the charity run Botcherby community centre in Carlisle. Our employment and training service which provides support to local people at the centre, helped her through the process and successfully secure the position when she was shortlisted by Carlisle College for this opportunity. Before starting work at the

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