We’re committed to making sure your new home is clean, safe and secure ready for you to move in. Before we give you the keys, we do a number of checks with our Housing Team.

Please take a look around when you see the property and check these standards are met. We hope you enjoy your new home.

Kitchen
All fittings will be clean, in good condition, including shelving. We’ll provide gas and/or electric cooker points and, where there is space, washing machine plumbing and electrical sockets.

Bathroom and toilet
All fittings will be clean and in good working order, and we’ll provide a new toilet seat. There will be an electric shower (unless a mixer shower is already in place and in good working order). Tiled areas will be clean and in good condition.

Windows
All glazing will be intact and all windows will open easily. Windows and sills will be cleaned on the inside. Keys for window locks will be provided.

Safety and security
We’ll change all external door locks before you move in. All doors will be free from damage and open and close easily, and all internal woodwork will be free from damage or decay. Floors and fixed floor coverings will be safe and in good condition. All floor coverings will be secured to the floor, and we’ll remove any polystyrene ceiling tiles.

Gas and electricity
Exposed pipework will be boxed in, where necessary for safety. Heating, electrics and appliances will be checked to make sure they are in safe working order. Any debt will be cleared off the meters, and you’ll receive copies of the latest gas and/or electrical safety certificates when you start your tenancy.

Gardens and outside areas
Any rubbish will be cleared and lawns cut back. We’ll remove any garden structures, such as sheds or greenhouses, which are not in good condition.

Floors and stairs
Stairs and handrails will be clean, safe and secure. Vinyl flooring will be fitted in the bathroom and kitchen.

Loft space
We’ll clear the loft of any rubbish and check for insulation. If insulation does need upgrading, we’ll add your home to our improvement programme for loft insulation.

What you’ll need to do

There are a few things you’ll need to do to get started in your new home.

• You’ll need to choose gas and electricity suppliers and arrange connection.
• Looking to fit your own flooring? Please contact your housing officer first and complete a home improvement request form.