Meet Donna, 36, who has worked for Riverside for nearly five years as a service manager in Ipswich. She has worked in housing for nearly 15 years and has recently completed her two-year Chartered Institute of Housing qualification. The introduction of the Apprenticeship Levy has given her the chance to return to education, gain more

During National Apprenticeship Week Danielle Ware, Head of Learning and Development, looks at how far apprenticeships have come and how the Apprenticeship Levy reform has marked a new era again. Things have come a long way with apprenticeships over the last 10 years, and the ‘Apprenticeship Levy’ reform marked a new era again. This forced

We have raised £60,000 which could fund a lung cancer clinical trial for six years. In September 2014, Riverside pledged to raise £60,000 over two years for its corporate charity Cancer Research UK. In just 16 months it smashed the target, raising £60,128. Lisa Connor, Fundraising Manager at Riverside, said: “Cancer affects all our lives, either

New research1 released today [Tuesday 6th March] highlights how some vulnerable former servicemen and women slip through the net and end up homeless after leaving the Armed Forces. Veterans who took part in the study experienced a varied quality of advice on transitioning from the Armed Forces and inconsistent support from local housing authorities in

So we can be consistent and responsive when engaging with you, we have made a few changes to the way we deliver services and communicate with customers. We no longer store information about religious observation, or requests to notify of male visitors, on individual customers or pass it to staff and contractors when they visit

We can help you get started, answer any questions and help you understand the process. Our experts are highly trained in all kinds of benefits and offer free impartial advice. Top tips to be ready for Universal Credit You need to pay your rent, and any charges, to us directly Your payment will include any

In 2016 we made improvements to the way we delivered our Retirement Living services. The changes were made in order to improve our service to you, and in particular: — modernise our services — make our services more consistent — keep our customers safe  — continuously improve  — encourage healthy lifestyles. We were keen to

Our Intensive Intervention service helps customers under 30 years old who may be at higher risk of losing their home and are struggling with their tenancy. The service offers bespoke, tailored support to customers struggling with issues like: — ill-health  — debt — problems with the benefit system — redundancy  — young customers with first