Homeowners

Learn more about your lease and the services we offer to home owners.

Your lease and insurance

Find out more about your lease with Riverside and information about insurance.

Re-mortgages and name changes

Find out what to do if you are considering re-mortgaging or changing mortgage lender.

Repairs, defects and maintenance

Get information about repair responsibilities, how to report defects and more.

Service charges and rent

Information about service charges and rent, plus view your account balance and charges online.

Administration fees

Find information about administration and management fees.

Planned Investment Programme

Find out how the programme works and, most importantly, how it affects the building that you live in.

Section 20 consultations

We are legally obliged to consult you before we carry out certain works or services for which you will have to pay under the terms of your lease or tenancy agreement.

Home improvements

Everything you need to know about making improvements or alterations to your home.

Buying more shares - Staircasing

Shared owners can buy more shares of your home from Riverside, known as ‘staircasing’.

The right to manage

The Commonhold and Leaseholder Reform Act 2002 gives leaseholders the right to take over the management of the block of flats they live in, find out how here.

Selling your home

You will need formal consent from Riverside if you wish to sell your home.

Sinking funds

The lease at some schemes may require a ‘sinking fund’ to be put in place for major repairs, renewals and replacements.

Contact the Home Ownership Team

Need to speak to us? Find out how to get in touch with the Home Ownership team at Riverside.

Homeowners

You will need the following details to report a nuisance: