Our pledges
Over the next three years…
We will deliver better services for customers, protecting rents and tenancy rights.
We will make sure that there is a louder customer voice, with residents able to take part in our Boards and committees, and better able to hold us to account.
We will invest nearly £1 billion in improving and repairing homes over the next five years, with a focus on fire and building safety, warmer homes and regeneration. We will also build more new affordable homes.
We will improve care and support services for older people, those with complex needs and people who are homeless.
We will improve the livelihoods of customers and build stronger communities, providing better opportunities by investing in employment support and money advice.
We will keep our promises and make sure you can hold us to account, publishing a report each year on how we are delivering these pledges.