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London parking update
Cook off for Cancer campaign assets
Cook off for cancer
Apply now to join our new customer groups and panels
Keeping safe throughout the festive season
Riverside and WPS partner to deliver £72m energy efficiency upgrade to thousands of homes
Riverside has appointed WPS, part of The Wates Group, to deliver a landmark £72 million retrofit programme that will make over 3,000 homes warmer and more energy efficient. The initiative is backed by £36 million from the Government’s Warm Homes Social Housing Fund (Wave 3), which Riverside is match funding. The three-year programme will deliver
Read moreRiverside welcomes Tracy as our new Customer Board Member
We’re delighted to welcome Tracy Thomas to the Riverside Group Board as our new Customer Board Member, effective from 1 August 2025. Tracy, a longstanding resident – first with One Housing and now with Riverside – succeeds Olwen Lintott, who recently retired after nearly seven years of dedicated service. We thank Olwen for her invaluable
Read moreMy Riverside further update – message from Liz Fairburn, Chief Customer Officer for former One Housing Group customers
We’ve faced some technical challenges since the moving customers from My One Housing to My Riverside last weekend and we’re extremely sorry if that has affected our service to you over the past week.
Read moreEmergencies only service from Friday 13 June to Monday 16 June while we upgrade services
Between Friday 13 June to Monday 16 June, we’re upgrading services so we can resolve your queries more efficiently and effectively. These changes will bring all our customers on to the same services. As a result of these upgrades, we will be able to offer an ‘emergencies only’ service so we want to give you
Read moreScam awareness in focus
With malware attacks, cyber security and data safety in the news – it’s vital we’re all scam aware. So, we’ve compiled a list of official advice resources which you may find helpful. Citizens Advice bureau provide a range of helpful advice The Government’s Stop, Think Fraud campaign – also provides help on staying ahead of
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