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How a noise complaint led Riverside to take action against domestic abuse
Our commitment to “transforming lives and revitalising neighbourhoods” is at the heart of everything we do and we pride ourselves on being so much more than just a landlord. Earlier this year we took positive action to help a customer suffering from domestic abuse. Our number one priority is the safety of our customers and
Read moreRiverside mourns the loss of much-loved colleague, Ruth Richardson
It is with great sadness that we learned that our dear friend and colleague Ruth Richardson had passed away on Tuesday 3 January 2023 following a cancer diagnosis in February 2022. Ruth began her career in Riverside’s Care and Support service in 2016 before joining the Liverpool City Region team as a Regional Services Manager.
Read moreFoundation donates £250k to help tackle food poverty
The Riverside Foundation – our Group charity – has donated £250,000 to support customers facing food poverty. Our Cost-of-Living survey, carried out in late 2022, exposed worrying evidence about the extent of hardship being experienced by customers due to rising food prices, energy costs and more. So, Foundation trustees felt they had to act promptly
Read moreCustomers may be eligible for a £250 payment to help with energy bills this winter
Citizens Advice Liverpool is distributing up to £1,400,000 of Household Support Fund on behalf of Liverpool City Council to those in need as we enter the autumn. Eligibility To be eligible for the fund, clients must be: Aged 65 or over In receipt of any kind of income support/ benefits (including state pension). Living in
Read moreGovernment “cost of living” payments in focus
Millions of people on means tested benefits will receive the first of two Cost of Living Payments totalling £650 from 14 July 2022, as part of a £37billion government package to help families with cost-of-living pressures. The first £326 instalment for qualifying low-income households in England, Wales, Scotland and Northern Ireland will be paid by
Read moreWork starts on major new extra care development in Workington
Work is now underway on an exciting £19million extra care scheme in Workington, which will offer 107 affordable homes and a range of community facilities. Work on the scheme, which is being developed by Riverside in partnership with housebuilders Atkinson Homes, is now underway after planning permission was granted with a planned completion date of
Read moreUpdate for Riverside customers in Cumbria – change to Cumbria Choice
Cumbria Choice is the county’s choice-based lettings scheme. If you live in a Riverside property in Cumbria and are thinking of moving. It’s worth reading their update below about key improvements they are making to services. Message from Cumbria Choice We wish to provide our customers and applicants with an overview of the changes to
Read moreRead Vickie’s story
“I absolutely love the house, I can’t stop smiling. It’s the most security I’ve ever had and I can’t believe it’s mine. “I had been renting for 13 years before this. Rent prices are phenomenally high at the moment, meaning it’s really tough to save and it’s been difficult getting back onto the property ladder.
Read moreRead Liz’s story
“Just before the first lockdown in March 2020 I split up with my partner and he left the marital home in Newark. It would mean that I was left alone in the house which I couldn’t afford on a single income. Having felt secure for so long, suddenly I was in the scary situation where
Read moreRiverside customers praise “beautiful” new homes in Radcliffe-on-Trent
Two Riverside customers have spoken of their joy after moving into their new homes in the Shelford Road development in Radcliffe-on-Trent, Nottinghamshire. Both customers have moved into shared ownership homes in the first phase of the £4.1m development, which offers a range of properties including two or three bedroom houses, one and two bedroom bungalows
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