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What will we take forward from the coronavirus crisis?

As we slowly return to normal, we should remember the fortitude and solidarity shown during the crisis and use it to tackle the challenges we still face, writes Riversides Chief Executive Carol Matthews…. While the last few months have been nothing like normal, it does feel like there’s a degree of normality returning to work and

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Riverside team making a difference by supporting customers in Gloucester

Gloucester customer on her phone.

As we emerge from lockdown, the Riverside team continues to go above and beyond by providing vital additional support to customers affected by homelessness, keeping them off the streets of Gloucester in safe accommodation. Staffing levels have been maintained throughout the pandemic, with colleagues continuing to deliver 24/7 advice and guidance for their 70 customers

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Armed Forces Day: Jason’s road to recovery thanks to The Beacon

Jason Zerafa_is a resident at The Beacon.

On Armed Forces Day, Jason Zerafa shares his story of how The Beacon has helped him rediscover his identity and he’s now helping others at the supported housing service for veterans during the Covid-19 pandemic. The Beacon is our homeless veterans’ accommodation in Catterick Garrison, North Yorkshire. I served with 4 Rifles Regiment and moved

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Armed Forces Day: How a 16-year-old army recruit bounced back

Hardwick House Nathan Millward Buckingham Palace.

Hardwick House helped “Inspirational” Nathan get back on track into a home, a job and a new life Armed Forces Day offers the public a chance to show their support for Britain’s Armed Forces community including our currently serving troops, service families, veterans and cadets. It’s also a time to reflect on how Britain helps

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Riverside manager receives High Sheriff of Greater Manchester award for work with rough sleepers during coronavirus pandemic

Kath Meighan with Riverside colleagues from Holiday Inn_High Sheriff Award.

A Riverside manager has been honoured with the prestigious High Sheriff of Greater Manchester Award for her work in helping rough sleepers staying in hotels during the Covid-19 lockdown. Kath Meighan works for charitable housing association Riverside who are managing emergency accommodation for homeless people at the Holiday Inn Express in Gorton, Manchester. This supported

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How my life changed for the better within a year

Lewis Love, 19, from Hull.

A Hull teenager gives thanks to Riverside for changing his life by helping with a career path and getting a home of his own. Life was very different for Lewis Love a year ago as he spent his time doing casual work as and when and didn’t know what career path he wanted to take.

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Riverside launches new volunteer Buddies service to support customers

Grace Connor

Riverside has launched a new initiative coinciding with national Volunteers’ Week for colleagues to offer bespoke volunteering support services to further engage with vulnerable customers across the country. The new Scheme Buddy service offers additional support for Riverside’s frontline teams across its communities who are facing up to the challenges and additional pressures presented by

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Anton volunteers to work on the frontline in ICU with coronavirus patients

Anton Newcombe from Mike Jackson House volunteered to work in the ICU ward with coronavirus patients at his local hospital.

Camaraderie shown in communities across the country during the Covid-19 outbreak has been tremendous, and one Riverside resident is no exception as he has put himself on the frontline to work in dangerous circumstances. When the pandemic took hold in this country earlier this year, Anton Newcombe wanted to do something worthwhile to support his

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Friends of Duffield supports Riverside customers to self-isolate in Derby

Riverside customer Sharmaine with her new TV at Centenary House which has been donated by the Friends of Duffield Homeless Group to help them self-isolate.

Customers at Riverside’s supported service for people affected by homelessness in Derby are being helped to manage their social distancing with the donation of eight TVs from a local church group. Centenary House in Derby city centre offers supported accommodation to people with complex needs and addictions, as well as those customers accessing Riverside’s further

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Tips on keeping safe and busy during the Covid-19 pandemic

Victor Andrews_Chair of Riverside's Customer Voice.

For Riverside tenant, Victor Andrews, it isn’t the first time he has had to take precautionary measures during a pandemic, as he had to deal with foot and mouth disease in 2001 when he owned a small holding. The 67-year-old lives at Church Court retirement living scheme in East London and is chair of Riverside’s

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