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Working together to improve safeguarding and creating safer organisational cultures
In 2021 a small number of organisations decided to come together to look at how, as housing providers, we collaborate with customers on safeguarding related matters from a strategic and operational viewpoint. Over several months we reviewed each other’s policies, procedures, organisational structures, and processes. Each learning about areas where we could improve but, overall,
Read moreOp FORTITUDE Case Study – A’s Story
‘A’ is an Armed Forces veteran and self-referred to Op Fortitude when he was facing numerous challenges in his life. Read his story here.
Read moreOp FORTITUDE Case Study – T’s Story
‘T’ was referred into Op Fortitude by a medical charity after he was left homeless after spending months in hospital and losing his property. Read their story.
Read moreBlack History Month – What’s in a name?
During Black History Month, our Equality & Diversity Manager, Lyn Bowker looks at why it’s so important we pronounce people’s names correctly and offers some tips to make sure you always get it right. It can be easy to mispronounce a colleague’s or a customer’s name, if you’ve not met anyone with that name before.
Read moreNumber of households in temporary accommodation now more than 104,000
New Government statistics released today have shown the growing problem of homelessness. The data showed a 9% increase in households experiencing homelessness and owed a ‘relief duty’ when compared to the previous year. Households in temporary accommodation increased by 10% to stand at 104,510 at the end of March. John Glenton, executive director of Riverside Care
Read moreCouncil spending on accommodating homeless families in England up 33% in past year, figures show
The number of people living in temporary accommodation or facing homelessness is becoming a growing humanitarian crisis in England says John Glenton, Executive Director of Riverside Care and Support.
Read moreNational Scrutiny Week 2023
National Scrutiny Week (2-6 October) is a chance for customers to have their say and learn more about holding landlords to account. Click here to find details of a series of free webinars and events run by tenant engagement experts, TPAS and let us know what you think at [email protected]
Read moreRiverside announces Carol Matthews plans to retire
Riverside announces Carol Matthews’ planned retirement after 12 years of leadership. Recruitment for her replacement to start immediately.
Read moreGROW – Chris’ story
Chris started as a GROW Project Assistant at Rose Brae and was offered a permanent role as a Project Worker after only four months. Read his story…
Read moreStarts at Home 2023 – Gloucestershire
Hear Mark’s story around how Claremont House in Gloucestershire has supported him and, in his own words, saved his life.
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