Login / Register 
Menu
Filter by category
Our new tracking service for repairs
Similar to services like Amazon, Deliveroo and Uber, we’ve launched a new tracking feature for our repairs service. It’s part of our Customer Plan and our commitment to improving our services based on your feedback. This new feature will come in an additional SMS message on the day of your appointment, with an accurate arrival
Read moreRough sleeping snapshot in England: Autumn 2020 – Riverside’s response
John Glenton reflects on the latest rough sleeper figures which show a reduction of 37% year on year. We have proven how well homelessness services can be funded and run during a national health emergency – now it is time to treat homelessness itself as a national health emergency. John Glenton, Executive Director of Care
Read moreNational Apprenticeship Week 2021 – Maya’s success story
For National Apprenticeship Week 2021, we profile Maya Joseph who achieved her Level 4 Data Analyst Apprentice at Riverside. Why did you apply to be an apprentice? I’ve always enjoyed problem solving and using data to find solutions that can benefit people so I was excited when I found out that I could complete a
Read moreRegistered Care Manager – what’s it like delivering this role?
Jamie Cooper is a Registered Care Manager at Riverside. In her blog she offers a little insight into what it’s like delivering this role. I’ve been with Riverside for 6 years, and joined as a Team Leader at Laurel Court in Huddersfield, where I’m now the Registered Manager. The majority of our customers have learning
Read moreStudents gain work experience helping to build 50 new homes for families in Carlisle
Construction students have developed their skills by helping to build 50 new homes for affordable rent in Carlisle. The new estate in Beverley Rise, Harraby consists of two, three and four-bedroomed properties which are all now occupied as families moved into their new homes ready for a fresh start to 2021. “When I first saw
Read moreRiverside completes £150m private bond issue with international investor
The Riverside Group Limited (Riverside) has completed a £150m private bond issuance with Pricoa Private Capital. The private placement is split into two deferred issuances, with the first £50 million Series A note issuance to be closed in March 2021, with a maturity in 2041; and the second £100 million Series B note issuance to
Read moreRiverside’s response to £15m funding announced to support people affected by homelessness
John Glenton, Executive Director of Care and Support at Riverside, said: “’Everyone In’ has been one of this government’s key achievements during the coronavirus crisis, successfully supporting more than 29,000 vulnerable people in England in emergency accommodation and then helping two-thirds of those people to move into settled accommodation. “This new targeted Protect Programme funding
Read moreWe can end Veterans’ homelessness for £3.8m
We can end Veterans’ homelessness for £3.8m – the small price to pay for housing all homeless Veterans says Lee Buss, Riverside’s Director of Operations for Care and Support. Remembrance Day is important for bringing our country together to commemorate those who made the ultimate sacrifice in active service in all conflicts. In 2020, Remembrance
Read more‘Everyone In’ has saved lives – this winter lockdown is when we need it most
Facing a winter lockdown – our Executive Director for Care and Support, John Glenton, outlines why reinstating the hugely successful Everyone In initiative is essential to ensure the safety and wellbeing of people sleeping rough at this time. ‘This has changed my life.” These are the words of a man in his mid-30s who was
Read moreSupporting our frontline during Covid19 – James’ story
James Burns, an Environmental Officer in Liverpool, answered our call for extra support on the frontline during lockdown, to help us continue delivering important services for customers. He tells us about his time as Interim Service Delivery Manager at our Powerhouse service in Liverpool. When lockdown began, the Environment Services team were stood down until
Read more