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We all have a role to play in ending homelessness

Homelessness is on the increase and solutions are needed. Everyone in the sector must step up to the plate, argues Carol Matthews I am very fortunate in my role that I get to travel around the country seeing so many wonderful places. Whether it be an ambitious regeneration project or retirement living scheme, I am always
Read moreThe true value of complaints

This year at Riverside we have launched Our Riverside Way along with three new values; “We care”, “We are courageous” and “We are trusted”. There is no better way of demonstrating these values than through how we handle complaints from our customers.
Read moreEmpowering our customers and transforming lives

At Riverside we are more than just a landlord. I work as an Employment & Training Project Officer, offering this service enables us to empower our customers, delivering the support they need to make positive changes in their lives which leads on to improve aspirations within neighbourhoods.
Read morePartnership working and modernising the construction industry: a giant leap

Sixty six years. That’s all it took between the first Wright Brothers flight in 1903 to the space race ending with Neil Armstrong taking one giant leap for mankind by stepping foot on the moon in 1969. This is always a fact that has astounded and fascinated me for many reasons.
Read moreEverything changed when I was referred to Hardwick House

Two years ago, I didn’t want to live. I’d go to bed and pray that I wouldn’t wake up. I was only 42 but I’d led a destructive, dysfunctional life. The things I’d done – drug dealing, violence, substance abuse and sleeping rough – were haunting me. But a chance meeting with a fellow veteran
Read moreJeremy Corbyn meets veterans at supported housing service to mark Armed Forces Day

Veterans at a supported housing service in Teesside met with Jeremy Corbyn and shared their experiences of being homeless to mark Armed Forces Day. The Labour leader toured Hardwick House, a supported housing service run by housing association Riverside which has 20 self-contained apartments for ex-service personnel who are homeless or at risk of sleeping
Read moreRiverside calls for an end to the five week wait after survey shows two fifths of UC claimants are forced to use foodbanks

Survey finds that two-fifths of Riverside’s UC claimants (41%) have had to rely on help from food banks More than 80% said the wait for their first Universal Credit payment had caused them financial hardship Arrears for Riverside’s UC claimants are more than three and a half times higher than those who are not claiming – average arrears
Read moreEat Together: Benefits of social eating

Riverside’s Eat Together campaign is promoting the many benefits of social eating and to highlight this, John Glenton, Riverside’s Executive Director of Care and Support, shares his experiences of eating together and how it can have a positive effect on mental health and wellbeing and social inclusion. There are so many benefits from eating with
Read moreDementia is about making sense of their world

Ken Johnson, Riverside’s Care and Support Quality Officer, shares his experience of how he has learnt to live with his 89-year-old mum, Grace, who has dementia.
Read moreAn apprenticeship helped Karren find the perfect balance between learning and earning

I was at a cross road in my career and needed to do something very different. I had been a volunteer for Mungo’s – working with rough sleepers in Waterloo delivering cookery workshops for 12 months and decided to apply for a support worker post at King George’s. My first impressions of the scheme were
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