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Lyreco supporting our GROW programme – Paul’s story
Read how Paul met George, heard his story and how Lyreco’s funding has made a massive difference in his life.
Read moreLyreco supporting our GROW programme – Ian’s story
Lyreco have supported many programmes with us, more recently the GROW (Giving Real Opportunities for Work) programme.
Read moreThe Regulator of Social Housing upgrades Riverside from a G2 to a G1
The Regulator of Social Housing (RSH) has today announced that, following an In-depth Assessment, it has upgraded Riverside to a G1 (the highest governance rating). This means that Riverside is fully compliant with its governance requirements. This follows an interim G2 grading in 2022, awarded immediately after the merger with the G2 rated One Housing
Read moreRiverside and Countryside Partnerships mark success of new estate regeneration projects in Bromley
Riverside and Countryside Partnerships (part of Vistry Group) have celebrated construction progress on two of their Bromley estate regeneration schemes with residents and councillors attending ceremonies held on Thursday 7 March. During the celebrations for the schemes which will deliver a total of 445 new homes, guests marked the breaking of the first ground at
Read moreThe Government’s Make Things Right Campaign
The Government’s Make Things Right Campaign encourages social housing residents to first contact their landlord to report any issues or problems with their property and know how to contact if they are unhappy with their landlord and are struggling to get their problems resolved. We will do everything we can to resolve issues promptly and
Read moreWorking together to improve safeguarding and creating safer organisational cultures
In 2021 a small number of organisations decided to come together to look at how, as housing providers, we collaborate with customers on safeguarding related matters from a strategic and operational viewpoint. Over several months we reviewed each other’s policies, procedures, organisational structures, and processes. Each learning about areas where we could improve but, overall,
Read moreBe on the lookout – Tenancy Fraud Awareness Week
Help us to stamp out tenancy fraud. That’s the key message from Riverside for this year’s Tenancy Fraud Week (12-18 November 2023). Every year, we see countless examples of tenancy fraud – where people move in to social housing properties then sublet them to others at a profit. Our investigators spend countless hours investigating these
Read moreHave your say – consultation on customer involvement in complaints scrutiny
A month-long consultation has been launched today (Wednesday October 18, 2023) by Riverside Customer Voice Executive who have recommended proposals to change the way we involve customers in the scrutiny of our complaints process. Tenant Complaints Panels have been a part of our complaints process for many years. They give customers the option to have
Read moreRiverside announces Carol Matthews plans to retire
Riverside announces Carol Matthews’ planned retirement after 12 years of leadership. Recruitment for her replacement to start immediately.
Read moreRiverside asks Government to provide support for energy bills
Riverside has joined 33 of the UK’s leading housing associations to call on Government to provide targeted support for low-income households to avoid energy hardship this winter.
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