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Voluntas: Working with us
Some customers have contacted us to ask us about Voluntas and what they do. They’re a professional, accredited research company and help Riverside carry out confidential telephone surveys with you about the services you receive from us. The results are anonymised. Voluntas help us with: The customers’ satisfaction survey (known as STAR), which focuses on
Read moreUpdate on fire last night at Hastie Close, Netherley
Ten households were safely evacuated last night at Hastie Close, Netherley following a fire. An investigation is currently underway and Dean Butterworth, Riverside’s Regional Director – Liverpool City Region, has issued the following statement: “We would like to sincerely thank the emergency services who attended this serious fire last night at Hastie Close. Their professionalism
Read moreYoung and old come together at Riverside’s unique intergenerational supported housing
On Starts at Home Day, Riverside celebrates young and older residents coming together to support each other and forging new friendships as a result of Riverside’s unique extra care housing model. Jess Hoodlass, 24 and Mike Coombs, 60, are a strong example of how intergenerational living can support residents’ lives, helping to combat isolation and
Read moreImportant piece of social history returns to Washington site
An historic sandstone arch that adorned a miner’s social club in Washington is now back home where it belongs. The Washington Colliery Welfare Hall and Institute was the hub of the community when it opened in 1931 until it was turned into a nightclub in the 1980s. The site on Spout Lane became an
Read morePan-northern infrastructure investment will ensure the North realises its potential
The government’s Northern Powerhouse appears to remain on the agenda, but polices towards housebuilding must match the rebalancing ambition, warns Carol Matthews. ‘The Northern Powerhouse is a vision for joining up the North’s great towns, cities and counties, pooling their strengths, and tackling major barriers to productivity to unleash the full economic potential of the North’.
Read moreMoving city stresses for the trans community
By Draiton Berridge, Support Worker Since my last blog, which you can read here, I have moved from St Patrick’s Supported Living Scheme in Brighton to Willow Walk in Cambridge, a decision to stay with Riverside and scope out new experiences and opportunities in East Anglia. A recurring issue in the trans community is changing
Read moreRiverside calls for an end to the five week wait after survey shows two fifths of UC claimants are forced to use foodbanks
Survey finds that two-fifths of Riverside’s UC claimants (41%) have had to rely on help from food banks More than 80% said the wait for their first Universal Credit payment had caused them financial hardship Arrears for Riverside’s UC claimants are more than three and a half times higher than those who are not claiming – average arrears
Read moreCarlisle College students set to benefit from training opportunities at new development
Riverside, developer Esh Living and Carlisle City Council have teamed up with Carlisle College to deliver job training opportunities in construction for local students in Carlisle. Training will take place at the new development on Beverley Rise, Harraby in Carlisle which will deliver 50 affordable homes. It will be managed by Riverside subsidiary Impact Housing
Read moreJeremy Corbyn meets veterans at supported housing service to mark Armed Forces Day
Veterans at a supported housing service in Teesside met with Jeremy Corbyn and shared their experiences of being homeless to mark Armed Forces Day. The Labour leader toured Hardwick House, a supported housing service run by housing association Riverside which has 20 self-contained apartments for ex-service personnel who are homeless or at risk of sleeping
Read moreEat Together: Riverside supports the health and wellbeing of veterans
Veterans at Riverside’s The Beacon in North Yorkshire are developing new cookery skills which are helping to boost their confidence as well as tackling feelings of social isolation. Over the last few years, residents at The Beacon have had the opportunity to learn how to cook and bake in the Veterans Artisan Bakery with the
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