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#OneWish to end homelessness this Christmas
By: Tonia Punter-Ojong, Riverside Customer Involvement Advisor This Christmas, we should take some time to reflect on how fortunate we are to have a roof over our heads. People lose their homes and end up on the streets, often through no fault of their own, so it’s important that we offer compassion, thought, and good
Read moreShowing illegal sub-letting the door
A tenancy fraud awareness campaign by Riverside in the South East has proven to be showing illegal sub-letting the door, with twelve illegally occupied properties returned since May this year. Tenancy fraud is a wider South East problem, with all local authorities tackling the issue. A key amnesty launched by Riverside was designed to allow
Read moreTenant scrutiny: co-regulation in action
By Keith Harkness – Riverside tenant and Chair of its National Scrutiny Committee Tenant-led scrutiny panels are now playing a large role in how Riverside is performing and how its procedures are being run. There are now six divisional panels, as well as a National Scrutiny Committee (NSC) and they are all examining a number
Read moreTackling unemployment and skills shortages in Merseyside
By Nick Stephenson, Riverside’s project manager for employment and training. This week the National Housing Federation released their Home Truths report, which not only revealed the cost of home ownership in the regions, but also the impact of unemployment and underemployment on people’s ability to get onto the housing ladder. Nationally, 6.2% of working age
Read moreFlooding in Cumbria
If you are a Riverside customer affected by recent flooding in Carlisle and returning to you home be aware that the electrics and gas boilers may not be safe. Please do not use your boiler until we have checked it out and made sure it is safe to use. Extensive flooding across Cumbria has left
Read moreRiverside win Stop Loan Sharks Award
Riverside has won a Highly Commended Award for its outstanding endeavours in raising awareness of the crime of illegal money lending. The annual Stop Loan Sharks awards, hosted by the England Illegal Money Lending Team, recognise those who have made a valuable contribution in highlighting the dangers of loan sharks in their communities. Only five agencies
Read moreStanding up to tenancy fraud in the South East
Riverside is committed to standing up against tenancy cheats. This is a wider South East problem, with all local authorities tackling the issue. A dedicated Riverside team, operating out of the Dartford office, launched a confidential Key Amnesty this month to help those breaking the law come forward without fear of prosecution, with the recovery
Read moreReal Junk Food café opens at Liverpool homeless centre
The Real Junk food Café is now open at the Shaw Street supported housing and training centre for homeless people in Everton, Livepool and will be getting out the vital message about using food well and wisely in the run up to Christmas. Shaw Street is a great combination of aspirations and hopes – the aspirations
Read moreProtecting older people from financial scams
By Imogen Revell LiveTime officer Older people can often become vulnerable to scamming. Sadly we’ve seen a steady increase in LiveTime customers who have lost money from doorstep callers or telephone scammers. In most cases we can intervene and recover cash handed over in the home, but sometimes scammers leave no trace and we are
Read moreNew ‘pathways out of homelessness’ at a time when support providers are trying to find their way
For David*, who had been on the streets for almost forty years, the idea that anyone could offer him a pathway out of homelessness seemed impossible until Gary, a former rough sleeper himself, and part of a specialist housing team, spotted him sleeping rough. Gary is a Support Worker with our specialist division, Riverside Care
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