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Riverside launches Climate Plan to ensure all homes more energy efficient
Riverside is this week launching its first ever Climate Plan. Our Climate Plan, which runs from 2022-26, is our commitment to ensure our homes are all warm, affordable to run and free from damp and mould. Climate change refers to long-term shifts in temperatures and weather patterns and the damaging effects that can be
Read moreRiverside in the finals for European customer service awards 2022
Riverside and Switchee are finalists for two prestigious accolades at this year’s European Contact Centre and Customer Service Awards. These awards recognise organisations from across Europe who are leading the way in delivering exceptional customer service. Riverside has been nominated in two categories: Best Innovation in Customer Service and Best Cross-Functional Collaboration. Both nominations recognise
Read moreRiverside shares proposals for £60m regeneration of Halton Lea
Proposals for the regeneration of Hallwood Park and Palace Fields are set to be shared with more than 2,500 residents in the area from today (Tuesday 20 September). For more than three years Riverside, which owns much of the property in the area, has been consulting with residents as well as Halton Borough Council, MPs,
Read moreRiverside and EQUANS deliver another 41 affordable homes in Greater Manchester
Riverside and EQUANS have completed work on 41 affordable homes on Bowness Road in Middleton, Greater Manchester. The £5.8m new-build scheme consists of two and three-bedroom homes, as well as two-bedroom bungalows. The homes have been built on a brownfield site, which was previously home to the Falcon pub. Riverside delivered the homes with funding
Read moreAward winning Riverside rolls out smart technology installation after successful pilot
Riverside is installing 1,500 Switchee Smart Thermostats into its customers’ homes following a successful pilot of the technology, which has helped identify and prioritise repairs and support residents at risk of fuel poverty. The installations are part of Riverside’s boiler replacement, empty homes and property repair programmes. Data from the Switchee devices, sent via the
Read moreWork starts on new 268-home development in Winsford
Work is underway on a 268-home development in Winsford, part of Riverside’s ongoing commitment to provide affordable homes for local people. The development, located behind the Verdin Exchange, is being delivered in partnership with QWEST, which is a joint venture between EQUANS and Cheshire West and Chester Council. Riverside will deliver 100 affordable homes (of
Read moreSwitched on: Riverside wins Energy Efficiency Award
We’re really pleased to have won a top award at the North West Energy Efficiency Awards last week. The awards celebrate energy efficiency schemes and encourages best practice within the energy and housing sectors. Riverside won the Regional Vulnerable Customer Support Organisation of the Year award with Switchee, for showing a commitment to improving the
Read moreHousing is rarely mentioned in the conversation about levelling up
Here is how the housing sector should change the story about levelling up ahead of this year’s crucial Spending Review. In particular the strategy should focus on homelessness and rethinking Homes England’s investment strategy, write Carol Matthews and Richard Hill One recent Friday afternoon the two of us walked around one of One Housing’s estates. In the shadow
Read moreLearning Disability and Autism Housing Network launch Charter
Riverside is a proud member of the Learning Disability and Autism Housing Network (LDAHN). The LDAHN is a coalition of 12 housing associations calling for action to address the barriers for new, sustainable quality housing for people with a learning disability and/or autism. There is clear evidence that strategically planned and sustainable, quality supported housing
Read moreTime for the housing sector to own changes
With the government’s Social Housing White Paper published, our Chief Executive Carol Matthews says it is time to explore how the housing sector can ‘own’ any changes. I was extremely saddened to read Meghan Markle’s piece about the loss of her baby and the fact that she is very rarely asked the simple but important
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