Published this month, a white paper entitled “The Charter for Social Housing Residents” sets out to make major reforms to support housing customers in England. Drawn up in consultation with social housing customers, it pledges to reform the Regulator of Social Housing and Housing Ombudsman which regulate the sector, bring in more accountability through an

As the cold weather sets in, we want to make sure you’re comfortable at home. There are some common problems that can happen around the house during the winter months, but some of them can be easily prevented or resolved, without you needing to call us. Here’s what you can do to look after your

To mark Fuel Poverty Awareness Day, Riverside’s Affordable Warmth Service gives an insight into the huge difference the team make to tenants lives by helping them get reconnected on to the supply, access cheaper tariffs, apply for warm home discounts and give advice on the most energy efficient ways to heat your home. Michelle Melvin,

This month, Riverside was named as a winner in Inside Housing’s Resident Safety Campaign awards. The magazine, which reports news, features and analysis on the housing sector, runs the Resident Safety Campaign every year to celebrate good practice from social landlords and spread good practice. The campaign aims to shine a light on organisations that

A Wirral man has been gifted a digital tablet, providing him a lifeline to the outside world during the Covid-19 pandemic while he is recovering from a stroke. In 2014 Mr Steven Cavanagh suffered a subarachnoid brain haemorrhage, which is a rare type of stroke caused by bleeding on the surface of the brain. Since

Riverside pays tribute to Professor John Tarn OBE who sadly passed away on Sunday (November 8).   Professor John Tarn OBE, former Chairman of The Riverside Group, has passed away, aged 85. He had been unwell for some time. During a long and distinguished career as Professor of Architecture at the University of Liverpool, and