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Supporting our frontline during Covid19 – James’ story

James Burns, an Environmental Officer in Liverpool, answered our call for extra support on the frontline during lockdown, to help us continue delivering important services for customers. He tells us about his time as Interim Service Delivery Manager at our Powerhouse service in Liverpool. When lockdown began, the Environment Services team were stood down until

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Riverside runners and riders clock up 17,000km and raise £9,000 for Church Homeless Trust

Over 80 staff at Riverside took part in the “Stretch Yourself for CHT” in June, which aimed to raise money for the Church Homeless Trust’s (CHT) emergency Covid fund. Times are harder than ever for people affected by homelessness. CHT is a small independent charity that raises funds to support homeless people and Riverside staff

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What will we take forward from the coronavirus crisis?

As we slowly return to normal, we should remember the fortitude and solidarity shown during the crisis and use it to tackle the challenges we still face, writes Riversides Chief Executive Carol Matthews…. While the last few months have been nothing like normal, it does feel like there’s a degree of normality returning to work and

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Riverside team making a difference by supporting customers in Gloucester

Gloucester customer on her phone.

As we emerge from lockdown, the Riverside team continues to go above and beyond by providing vital additional support to customers affected by homelessness, keeping them off the streets of Gloucester in safe accommodation. Staffing levels have been maintained throughout the pandemic, with colleagues continuing to deliver 24/7 advice and guidance for their 70 customers

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Armed Forces Day: Jason’s road to recovery thanks to The Beacon

Jason Zerafa_is a resident at The Beacon.

On Armed Forces Day, Jason Zerafa shares his story of how The Beacon has helped him rediscover his identity and he’s now helping others at the supported housing service for veterans during the Covid-19 pandemic. The Beacon is our homeless veterans’ accommodation in Catterick Garrison, North Yorkshire. I served with 4 Rifles Regiment and moved

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Armed Forces Day: How a 16-year-old army recruit bounced back

Hardwick House Nathan Millward Buckingham Palace.

Hardwick House helped “Inspirational” Nathan get back on track into a home, a job and a new life Armed Forces Day offers the public a chance to show their support for Britain’s Armed Forces community including our currently serving troops, service families, veterans and cadets. It’s also a time to reflect on how Britain helps

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Employability Day 2020: How we’re helping customers learn new skills and find employment even through lockdown

To mark Employability Day, Gail Jenson, Riverside’s lead for Employment and Training, talks about the change in the way they deliver services to Riverside customers who are looking for training opportunities or work. As well as supporting those who have been affected by the recent Covid-19 situation and helping them to find direction. Before the

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Men’s health and the LGBTQ+ community

By Michael Gill, Co-chair of our LGBTQ+ staff network Spectrum I was pleaed to be asked to contribute to Men’s Health Week and this year’s theme of the COVID 19 outbreak as this is so important to the LGBTQ+ community. The LGBTQ+ community already faces health inequalities without a global pandemic and, because of this,

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Riverside manager receives High Sheriff of Greater Manchester award for work with rough sleepers during coronavirus pandemic

Kath Meighan with Riverside colleagues from Holiday Inn_High Sheriff Award.

A Riverside manager has been honoured with the prestigious High Sheriff of Greater Manchester Award for her work in helping rough sleepers staying in hotels during the Covid-19 lockdown. Kath Meighan works for charitable housing association Riverside who are managing emergency accommodation for homeless people at the Holiday Inn Express in Gorton, Manchester. This supported

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