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How we are helping customers to tackle fuel poverty

According to National Energy Action (NEA) around four million UK households are in fuel poverty, unable to afford to live in a warm home. Here at Riverside we can provide support for our customers who maybe struggling to pay their electricity, gas or other utility bills. Our Affordable Warmth Advisors are available across the country,
Read moreLiving with PMDD
During premenstrual dysphoric disorder (PMDD) awareness month, Riverside Housing Services Processing Officer Katarina Fleming-Scott talks about her eight-year battle with the debilitating monthly condition. I have a condition called premenstrual dysphoric disorder (PMDD) which is like a severe form of premenstrual syndrome (PMS). It is a condition that is becoming better known, but even now in the UK, it is
Read moreSupporting our customers through Universal Credit
By Rachael Robinson, Universal Credit Manager Riverside has been working with customers to help them move onto Universal Credit for a number of years now. Over that time we have listened to their concerns and issues and have tailored our support to make their Universal Credit journey as straightforward as we possibly can. To simplify
Read moreWhy mental health matters at Riverside
During Mental Health Awareness Week, Fran Stulberg, Chair of Riverside’s disability staff group Enable, which leads on mental health at the organisation, looks at why it’s so important for businesses to focus on employee wellbeing. Why is it important for associations to highlight mental health? Poor mental health is not a thing to be
Read moreTrans communities and mental health
By Michael Gill, Service Manager As Co-chair of Riverside’s LGBT network Spectrum, I wanted to discuss some of the challenges faced by the trans community during Mental Health Awareness Week. In the latest version of the World Health Organisation (WHO) International Classification of Diseases (ICD-11), gender dysphoria – a condition where a person experiences discomfort
Read moreRaising awareness on IDAHOBIT
By Lyn Bowker, Equality and Diversity Manager Today the LGBT community is celebrating IDAHOBIT, the International Day against Homophobia, Biphobia and Transphobia. This important celebration raises international awareness of LGBT rights, discrimination, and repression of LGBT communities worldwide. At Riverside, we recognise this important day and as a committed ally to our LGBT colleagues and
Read moreDementia is about making sense of their world

Ken Johnson, Riverside’s Care and Support Quality Officer, shares his experience of how he has learnt to live with his 89-year-old mum, Grace, who has dementia.
Read moreLife after the military for Riverside’s Lee

Lee Buss, Director of Operations Care & Support, talks about his experience as a gay man in the military.
Read moreBeing an LGBT role model
By John Glenton, Executive Director Care and Support and Executive Sponsor of Riverside’s LGBT staff network Spectrum Experience tells me that having visible LGBT role models can have a transformative impact on creating a truly inclusive workplace and society. We shouldn’t underestimate the impact that visibility makes to people, it makes a difference when it’s
Read moreSupporting the trans community
By Jenny Crocker, Service manager and Co-chair of Riverside’s LGBT staff group Spectrum Last weekend several Spectrum committee members went to show their support for the trans community during Manchester’s Sparkle Weekend. This is the fourth year Riverside has attended Sparkle and we are proud to say that once again we were the only housing
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