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National Apprenticeship Week 2019: Digital marketing course equips Megan with skills to engage with tenants

On National Apprenticeship Week 23-year-old Megan Duggan, our Customer Involvement Officer for South and Central regions of England, explains how studying a Digital Marketing course is helping her to engage with tenants more effectively. As Customer Involvement Officer, part of my role is to give customers the tools and knowledge to have their say about
Read moreNational Apprenticeship Week 2019: Lee’s quick guide to apprenticeships

Meet Lee, 33, our professional development manager at Riverside. Lee is responsible for supporting you on your career and development journey to improve performance and ability. He works with our diverse and skilled colleagues to harness and grow talent within the business and is looking to create more development opportunities for colleagues and our communities.
Read moreRiverside ranks 26th in LGBT-friendly Top 100

Riverside has been named as one of the most inclusive employers in Britain by lesbian, gay, bi and trans equality charity Stonewall, ranking 26th in their annual Top 100 Employers index.
Read moreRiverside shortlisted for two national awards

Riverside has been shortlisted in two categories for the prestigious UK Housing Awards 2018. We’re in the running for ‘Outstanding Approach to Communication’ and ‘Outstanding Approach to Meeting Specialist Housing Needs’ in the annual awards which recognise excellence in the UK housing sector. The shortlisting for the communications award comes after Riverside and partners St
Read moreRiverside volunteers spread festive cheer in Liverpool
Our Your Place and Evolve teams in Liverpool volunteered their time this week to help a local charity support residents in the L6 community over the festive period. Liverpool Six Community Association provides support for 7,000 people in Everton and surrounding areas of Liverpool. They donate, pack and deliver food, toys and clothing hampers for residents,
Read moreBirthday smiles for residents as Riverside turns ninety

A ninety year old great grandmother from Kirkdale received a 90th birthday surprise when Riverside Chairman, Max Steinberg CBE, dropped by with a bouquet of flowers and a quick bout of “Strictly Come Dancing”. Eva Cruikshank was born in 1928 in Walton, just three miles from the site of Riverside’s first housing project in
Read moreUniversal Credit – putting the customer first

By Rachael Robinson, Universal Credit Manager We have joined forces with the Department for Work and Pensions (DWP) to encourage landlords to support their customers as they transition to the full service of Universal Credit. While a lot of the responsibility in both applying for Universal Credit and managing their finances lies with the customers
Read moreJoin our online Customer Panel

We want to know what you think about the service we deliver to you and how we can improve. Our online Customer Panel allows you to feedback on a regular basis through surveys emailed directly to you on a range of topics. We’ve over 200 members already and they’ve already given us their views on
Read moreEmergency shelter available to rough sleepers in severe weather this winter.

As the temperature drops and dark winter nights draw in, Guildford’s Homeless Outreach and Support Team (HOST) are working extra hard to help rough sleepers in the town access accommodation and leave life on the streets behind. The Homeless Outreach and Support Team (HOST) is commissioned by Guildford Borough Council and run by Riverside
Read moreInternational Volunteering Day 2018

At Riverside, our commitment is to create meaningful volunteer opportunities that benefit our customers, the communities where they live and the services we provide. On International Volunteering Day, our National Volunteering Manager, Lee Bailey, looks back at the way the service has developed over the last 12 months. In April, after months of working with
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