Meet Eden, 18, a customer service apprentice at the charity run Botcherby community centre in Carlisle. Our employment and training service which provides support to local people at the centre, helped her through the process and successfully secure the position when she was shortlisted by Carlisle College for this opportunity. Before starting work at the

Meet Donna, 36, who has worked for Riverside for nearly five years as a service manager in Ipswich. She has worked in housing for nearly 15 years and has recently completed her two-year Chartered Institute of Housing qualification. The introduction of the Apprenticeship Levy has given her the chance to return to education, gain more

During National Apprenticeship Week Danielle Ware, Head of Learning and Development, looks at how far apprenticeships have come and how the Apprenticeship Levy reform has marked a new era again. Things have come a long way with apprenticeships over the last 10 years, and the ‘Apprenticeship Levy’ reform marked a new era again. This forced

We have raised £60,000 which could fund a lung cancer clinical trial for six years. In September 2014, Riverside pledged to raise £60,000 over two years for its corporate charity Cancer Research UK. In just 16 months it smashed the target, raising £60,128. Lisa Connor, Fundraising Manager at Riverside, said: “Cancer affects all our lives, either

New research1 released today [Tuesday 6th March] highlights how some vulnerable former servicemen and women slip through the net and end up homeless after leaving the Armed Forces. Veterans who took part in the study experienced a varied quality of advice on transitioning from the Armed Forces and inconsistent support from local housing authorities in

So we can be consistent and responsive when engaging with you, we have made a few changes to the way we deliver services and communicate with customers. We no longer store information about religious observation, or requests to notify of male visitors, on individual customers or pass it to staff and contractors when they visit

We are underway with transforming the way we deliver repairs and maintenance, to give you excellent services and better experiences, with greater value for money. We know we need to improve satisfaction with our service, so we’re making wide ranging changes. These changes and more are coming across the country later in the year, so

We can help you get started, answer any questions and help you understand the process. Our experts are highly trained in all kinds of benefits and offer free impartial advice. Top tips to be ready for Universal Credit You need to pay your rent, and any charges, to us directly Your payment will include any