Filter by category
Riverside in the finals for European customer service awards 2022
Riverside and Switchee are finalists for two prestigious accolades at this year’s European Contact Centre and Customer Service Awards. These awards recognise organisations from across Europe who are leading the way in delivering exceptional customer service. Riverside has been nominated in two categories: Best Innovation in Customer Service and Best Cross-Functional Collaboration. Both nominations recognise
Read moreRiverside shares proposals for £60m regeneration of Halton Lea
Proposals for the regeneration of Hallwood Park and Palace Fields are set to be shared with more than 2,500 residents in the area from today (Tuesday 20 September). For more than three years Riverside, which owns much of the property in the area, has been consulting with residents as well as Halton Borough Council, MPs,
Read moreOne Housing and Mount Anvil get planning green light for 202-home regeneration scheme in East London
Plans for the Bellamy Close and Byng Street estate regeneration on the Isle of Dogs have been granted planning approval.
Read moreFinal Calverley Close redevelopment plans submitted
Following a resident ballot held in the summer of 2021, residents voted in favour to re-develop their estate and we are pleased to announce that we have now submitted the planning application to Bromley Council. View the plans in full now. The plans were developed in consultation with our customers, the wider community, the London
Read moreRiverside to carry out cost of living survey
We know that the cost-of-living crisis is a major challenge for everyone. So, during August 2022, we will be inviting around 18,500 customers across Riverside and One Housing, to take part in a survey. It aims to help us better understand the kind of cost-of-living challenges you are facing, how they are changing, what impact
Read moreCustomers with learning disabilities invited to take part in research project
A team of university researchers are inviting Riverside customers with learning disabilities to take part in a research project. If you have a learning disability, you can view the ad here. The project, entitled “Renting your own place” aims to better understand what works well and what doesn’t in the housing process and the extent
Read moreGrounds Maintenance Update
Following consultation with customers, we’ve introduced new grounds maintenance contactors to manage our gardens and green spaces. So far, we’ve had positive feedback from customers about the new service and contractors have said that they’ve received a warm and friendly welcome. However, in some areas we’ve seen some teething problems with various aspects of the
Read moreRiverside and EQUANS deliver another 41 affordable homes in Greater Manchester
Riverside and EQUANS have completed work on 41 affordable homes on Bowness Road in Middleton, Greater Manchester. The £5.8m new-build scheme consists of two and three-bedroom homes, as well as two-bedroom bungalows. The homes have been built on a brownfield site, which was previously home to the Falcon pub. Riverside delivered the homes with funding
Read moreGovernment “cost of living” payments in focus
Millions of people on means tested benefits will receive the first of two Cost of Living Payments totalling £650 from 14 July 2022, as part of a £37billion government package to help families with cost-of-living pressures. The first £326 instalment for qualifying low-income households in England, Wales, Scotland and Northern Ireland will be paid by
Read moreRiverside joins partners to deliver Rough Sleeping Accommodation Programme in Greater Manchester
We’re pleased to announce that Riverside, alongside our partners Great Places and Jigsaw, have been selected by the Greater Manchester Combined Authority to deliver the second phase of the GM Rough Sleeper Accommodation Programme (RSAP). RSAP came about in response to the activities surrounding the Covid-19 pandemic and its impact on those experiencing rough sleeping.
Read more