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Riverside in the finals for European customer service awards 2022
Riverside and Switchee are finalists for two prestigious accolades at this year’s European Contact Centre and Customer Service Awards. These awards recognise organisations from across Europe who are leading the way in delivering exceptional customer service. Riverside has been nominated in two categories: Best Innovation in Customer Service and Best Cross-Functional Collaboration. Both nominations recognise
Read moreCustomers may be eligible for a £250 payment to help with energy bills this winter
Citizens Advice Liverpool is distributing up to £1,400,000 of Household Support Fund on behalf of Liverpool City Council to those in need as we enter the autumn. Eligibility To be eligible for the fund, clients must be: Aged 65 or over In receipt of any kind of income support/ benefits (including state pension). Living in
Read moreRiverside shares proposals for £60m regeneration of Halton Lea
Proposals for the regeneration of Hallwood Park and Palace Fields are set to be shared with more than 2,500 residents in the area from today (Tuesday 20 September). For more than three years Riverside, which owns much of the property in the area, has been consulting with residents as well as Halton Borough Council, MPs,
Read morePioneering homelessness prevention pilot saves almost £900,000 for the public purse
Riverside Housing’s ‘payment-by-results’ approach achieves 96% success rate, transforming the lives of 36 families in Sefton, Merseyside A pioneering homelessness prevention pilot programme has transformed the lives of 36 families in Sefton, Merseyside, by taking a new approach to protecting and supporting some of the most vulnerable families in the borough. The pilot scheme, which
Read moreLee Buss-Blair appointed to Government’s Veterans Advisory Board
Riverside’s Group Veterans Lead and Director of Operations Lee Buss-Blair has been appointed to the Government’s Veterans Advisory Board by the Minister for Veterans’ Affairs. The Board provides advice, challenge and diversity of thought to the Government on veteran issues, including supporting the delivery of the ‘Strategy for Our Veterans’ and is chaired by Minister
Read moreNew extra care scheme will bring new jobs and homes to Middleton and Rochdale
Our new £19million extra care scheme near Middleton town centre is set to provide 98 affordable homes for those aged over 55, alongside training and a range of employment opportunities in both housing and care for people in our communities – all of which will be showcased at an open event at Burnside Community centre
Read moreFreestyler puts her best foot forward for Riverside
Once a North West freestyle disco dance champion, Emily Harrison, is now strictly business. A mathematics graduate, the 21-year-old, is putting her numerical skills to good use as a Riverside finance and IT apprentice Why did you apply to be an apprentice? “It was a brilliant opportunity to go into a specialised area that utilises
Read moreMulti-talented AJ – Waqas Anjum proves apprentices are not just for teenagers
At 34, AJ – Waqas Anjum has done a variety of different jobs throughout a varied career so far. From setting up his own online business to a range of other things, he has always had the get up and go to succeed. When we met AJ, he explained why he chose to opt for
Read moreBubbly Bethany sets her sights on seniority
Business Administration apprentice, Bethany Walsh, joined Riverside in July 2019. A bubbly and outgoing member of the team, she’s already playing an important role as a member of our strategy and planning team at our Head Office in Speke. The 21-year-old has enjoyed the role so much, she has now set her sights on a
Read moreJujitsu ace Jonathan grapples with finance at Riverside
At just 18, Jonathan Ward is already a skilled jujitsu blue belt. But now he’s also grappling with another goal – becoming a fully qualified accountant at Riverside. The Liverpool-lad, who works at our Head Office in Speke, spoke to us about his apprenticeship journey and the impact our Riverside apprenticeship scheme has had on
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