News & blog

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GROW – Simon’s story

Thirty-six-year-old Simon says he’s tried every substance going. For almost 20 years, the scaffolder from Coventry was caught up in the chaos of drugs, prison and poor mental health. But now, with support from Jericho House and Riverside, Simon is in full recovery and on the path to a new career.

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Fire door inspections are taking place now

You may have already noticed that our teams have started to inspect communal doors, however as of the Fire Safety (England) Regulations 2022, it is a legal requirement for all flat entrance doors in buildings above 11m to be checked annually. So, if you hear our team knocking, please let them in! They will be

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Customer scrutiny leads to communications improvements.

A panel of customer volunteers have carried out the first of two investigations into the way Riverside communicates on key issues. The group, from Riverside Customer Voice Executive, started an investigation into how we communicate with customers on condensation, damp and mould earlier this year. In doing so, they interviewed a number of Riverside team

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Co-production – what’s missing?

customer chatting to staff

It’s the end of Co-production Week 2024, and Riverside, along with many other organisations have been celebrating all things Co-production, and looking at “What’s Missing”?

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General Election 2024 result

We’ve been speaking to parliamentary candidates up and down the country to highlight what’s important to our customers and what they want to see from a future government, and we look forward to working with all elected representatives.

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