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Riverside helped me when nobody else would…
After more than two years struggling with mounting debt, and barely managing to scrape together her weekly rent, Riverside customer Linsey reached a crisis point. With two children to look after and rent arrears, she knew she needed help… and Riverside came to the rescue… “Each week I struggled to get enough to pay the
Read moreTragic increase in homeless deaths, says Riverside’s John Glenton
The number of deaths of people affected by homelessness rose by more than a fifth last year and more than half (51%) over the past six years, while the number of people sleeping rough on the streets over the past decade has risen by a much higher proportion – 160%. While these statistics have only
Read moreOlder People’s Day 2019: The valuable contribution older make to society
To mark Older People’s Day 2019, Sally Nicholson, Riverside’s Head of Operations, explains why it is important that we all celebrate the achievements and contribution older people make in our communities. Today, October 1, is the celebration of older people and the contribution they make to our society. As many of us are aware, the number
Read moreCelebrating Bi Visibility Day
By Jenny Crocker, Co-Chair of Riverside’s LGBT staff network Spectrum Since 1999, Bi Visibility Day has been held on September 23, and is a day to recognise and celebrate bisexuality, bisexual history, community and culture. Bisexual and bi are umbrella terms used to refer to sexual orientations which express sexual and/or emotional attraction to more
Read moreWe all have a role to play in ending homelessness
Homelessness is on the increase and solutions are needed. Everyone in the sector must step up to the plate, argues Carol Matthews I am very fortunate in my role that I get to travel around the country seeing so many wonderful places. Whether it be an ambitious regeneration project or retirement living scheme, I am always
Read moreKeep warm and cut your energy bills
With a summer of rain and some low temperatures, it’s no wonder three in 10 of us have already switched the heating on. Recent media reports suggested that eight million households flicked the switch as early as August – a move that’s sure to push up annual energy bills. And with winter not far off,
Read moreVoluntas: Working with us
Some customers have contacted us to ask us about Voluntas and what they do. They’re a professional, accredited research company and help Riverside carry out confidential telephone surveys with you about the services you receive from us. The results are anonymised. Voluntas help us with: The customers’ satisfaction survey (known as STAR), which focuses on
Read moreUpdate on fire last night at Hastie Close, Netherley
Ten households were safely evacuated last night at Hastie Close, Netherley following a fire. An investigation is currently underway and Dean Butterworth, Riverside’s Regional Director – Liverpool City Region, has issued the following statement: “We would like to sincerely thank the emergency services who attended this serious fire last night at Hastie Close. Their professionalism
Read moreYoung and old come together at Riverside’s unique intergenerational supported housing
On Starts at Home Day, Riverside celebrates young and older residents coming together to support each other and forging new friendships as a result of Riverside’s unique extra care housing model. Jess Hoodlass, 24 and Mike Coombs, 60, are a strong example of how intergenerational living can support residents’ lives, helping to combat isolation and
Read moreImportant piece of social history returns to Washington site
An historic sandstone arch that adorned a miner’s social club in Washington is now back home where it belongs. The Washington Colliery Welfare Hall and Institute was the hub of the community when it opened in 1931 until it was turned into a nightclub in the 1980s. The site on Spout Lane became an
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