So called ‘Mischief Night’ is a time when gangs come out in their droves and wreak havoc in neighbourhoods across the country, bringing misery and dread to many residents. October 30 seems to have been made a night of chaos when youngsters take to the streets in their droves and see it as their rite

At Riverside, we understand that no two customers are the same, so we offer you a variety of ways to keep in touch with us. If you have a visual impairment, dyslexia or learning difficulties you can: — register with us for online services so you can use tools like BrowseAloud — sign up for

The 2015 Riverside Tenants and Residents Federation Annual Report has been published. Riverside Annual Report is online or in print, if requested. The Riverside Tenants and Residents Federation Executive exists to be the body of tenants, or more importantly, the voice, for those many tenants and residents, in these challenging times when we are faced with

Contracts have been exchanged between Bellway London Partnerships and Riverside to create a joint venture, as plans progress for a key regeneration scheme in Camberwell. The housebuilder was selected by housing association The Riverside Group to work on its existing estate in March 2018. Together they have been developing a scheme, in consultation with residents.

The Riverside Group has appointed Terrie Alafat CBE as its new Group Chair. Ms Alafat will take up her new role in April next year, replacing the current Chair Max Steinberg CBE when he retires. She is due to retire from her current role as Chief Executive of the Chartered Institute of Housing in November

Hard working staff and residents at a homeless hostel clocked up 400 miles when they completed a cycling challenge in aid of a baby hospice in Middlesbrough. The Stages Academy wanted to help Zoe’s Place Baby Hospice after hearing that it was planning to close two nights a week due to lack of funding. Staff

Every person who holds a tenancy or a leaseholders agreement with Riverside is a member of Riverside Customer Voice. The work of Riverside Customer Voice is led by an executive group that we consult with to get your views heard and make changes to our policies and procedures. The executive has customer representatives from across

With a summer of rain and some low temperatures, it’s no wonder three in 10 of us have already switched the heating on. Recent media reports suggested that eight million households flicked the switch as early as August – a move that’s sure to push up annual energy bills. And with winter not far off,

Some customers have contacted us to ask us about Voluntas and what they do. They’re a professional, accredited research company and help Riverside carry out confidential telephone surveys with you about the services you receive from us. The results are anonymised. Voluntas help us with: The customers’ satisfaction survey (known as STAR), which focuses on