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Riverside Tenants and Residents Federation Annual Report 2015 published

The 2015 Riverside Tenants and Residents Federation Annual Report has been published. Riverside Annual Report is online or in print, if requested. The Riverside Tenants and Residents Federation Executive exists to be the body of tenants, or more importantly, the voice, for those many tenants and residents, in these challenging times when we are faced with
Read moreContracts signed ahead of Camberwell regeneration scheme

Contracts have been exchanged between Bellway London Partnerships and Riverside to create a joint venture, as plans progress for a key regeneration scheme in Camberwell. The housebuilder was selected by housing association The Riverside Group to work on its existing estate in March 2018. Together they have been developing a scheme, in consultation with residents.
Read moreTerrie Alafat appointed as Riverside’s new Group Chair

The Riverside Group has appointed Terrie Alafat CBE as its new Group Chair. Ms Alafat will take up her new role in April next year, replacing the current Chair Max Steinberg CBE when he retires. She is due to retire from her current role as Chief Executive of the Chartered Institute of Housing in November
Read more400-mile cycling challenge raises funds for baby hospice in Middlesbrough

Hard working staff and residents at a homeless hostel clocked up 400 miles when they completed a cycling challenge in aid of a baby hospice in Middlesbrough. The Stages Academy wanted to help Zoe’s Place Baby Hospice after hearing that it was planning to close two nights a week due to lack of funding. Staff
Read moreCustomer Voice – your opinions count

Every person who holds a tenancy or a leaseholders agreement with Riverside is a member of Riverside Customer Voice. The work of Riverside Customer Voice is led by an executive group that we consult with to get your views heard and make changes to our policies and procedures. The executive has customer representatives from across
Read moreKeep warm and cut your energy bills

With a summer of rain and some low temperatures, it’s no wonder three in 10 of us have already switched the heating on. Recent media reports suggested that eight million households flicked the switch as early as August – a move that’s sure to push up annual energy bills. And with winter not far off,
Read moreVoluntas: Working with us

Some customers have contacted us to ask us about Voluntas and what they do. They’re a professional, accredited research company and help Riverside carry out confidential telephone surveys with you about the services you receive from us. The results are anonymised. Voluntas help us with: The customers’ satisfaction survey (known as STAR), which focuses on
Read moreUpdate on fire last night at Hastie Close, Netherley
Ten households were safely evacuated last night at Hastie Close, Netherley following a fire. An investigation is currently underway and Dean Butterworth, Riverside’s Regional Director – Liverpool City Region, has issued the following statement: “We would like to sincerely thank the emergency services who attended this serious fire last night at Hastie Close. Their professionalism
Read moreYoung and old come together at Riverside’s unique intergenerational supported housing

On Starts at Home Day, Riverside celebrates young and older residents coming together to support each other and forging new friendships as a result of Riverside’s unique extra care housing model. Jess Hoodlass, 24 and Mike Coombs, 60, are a strong example of how intergenerational living can support residents’ lives, helping to combat isolation and
Read moreImportant piece of social history returns to Washington site

An historic sandstone arch that adorned a miner’s social club in Washington is now back home where it belongs. The Washington Colliery Welfare Hall and Institute was the hub of the community when it opened in 1931 until it was turned into a nightclub in the 1980s. The site on Spout Lane became an
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