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Retirement Living: Further improvements planned to your service

In 2016 we made improvements to the way we delivered our Retirement Living services. The changes were made in order to improve our service to you, and in particular: — modernise our services — make our services more consistent — keep our customers safe — continuously improve — encourage healthy lifestyles. We were keen to
Read moreIntensive Intervention service

Our Intensive Intervention service helps customers under 30 years old who may be at higher risk of losing their home and are struggling with their tenancy. The service offers bespoke, tailored support to customers struggling with issues like: — ill-health — debt — problems with the benefit system — redundancy — young customers with first
Read moreWe’ve updated our privacy notice

As part of our ongoing commitment to protect your information, we’ve updated our privacy notice to reflect changes in data protection law introduced in May, giving you extra rights about how your personal data is used. What is personal data? Data that identifies any living individual such as name, address, personal identifier like customer number.
Read moreRiverside joins national campaign to tackle domestic abuse

Riverside has signed up to a new national campaign to help it tackle domestic abuse in communities that they deliver services in. The Make a Stand campaign centres around a pledge which has been developed by the Chartered Institute of Housing in partnership with Women’s Aid and the Domestic Abuse Housing Alliance (DAHA). It consists
Read moreImpact and Riverside partnership approved

Shareholders at Impact Housing Association’s Annual General Meeting this week (4th June) voted with an overwhelming majority (95%) in favour of proposals to join The Riverside Group. The vote means that Impact will become a subsidiary of Riverside later in the summer, once the legal completion process is concluded. The Impact Board made a recommendation
Read moreRiverside’s Carlos hands over £100,000 cheque to cancer charity in wife’s memory

A single dad-of-one who lost his wife to cancer has handed over £100,000 to Cancer Research UK on behalf of national housing association Riverside. Carlos Montejo, who sadly lost his wife Alba to cancer in 2016, was chosen to represent his colleagues at Riverside who together raised the money through a three year fundraising campaign.
Read moreCandid experience of being homeless as a teenager and living on the streets

Drugs and alcohol filled the life of 16-year-old Callum, and as a result he became homeless. Today he reflects on his four-year journey of getting off the streets, beating his addictions, and now doing a job he loves. Callum Leach was 16 when his life spiralled out of control by excessive drink and drug taking
Read moreSupport service Engage Leeds helps 3,000 people in first year

A support service which assists people in Leeds to improve their housing situation and helps prevent them from becoming homeless is celebrating its first birthday. Engage Leeds is the biggest support service in the city to aid those who are struggling with housing issues and may need extra help for issues such as mental health,
Read morePop-up cinema evokes marvellous memories to help people with dementia

Old black and white films came to life on a cinematic screen as part of a dementia-friendly day with schoolchildren in Liverpool. Children ages’ five to 10 from St Cuthbert’s Primary School enjoyed stepping back in time with residents at Riverside’s St Anne’s Court Retirement Living scheme to learn all about the bygone days, and
Read moreSilverbirch housing development wins Gold

One of Riverside’s affordable home developments has won Gold in the prestigious First Time Buyer Readers’ Award 2018. Silverbirch, a shared ownership scheme near Newcastle, was voted Best New Development in the North, competing against two other contenders. Colleagues from Riverside Home Ownership and Development and Growth collected the coveted trophy at an awards ceremony
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