We want to make sure Riverside’s services reflect and cater for people from all backgrounds. To support this, we’re launching a focus group for Lesbian, Gay, Bisexual and Transgender (LGBT) customers. It will help us find out what you think of our services, review our policies, and make sure we consider LGBT customers’ needs and

Six months ago, life was pretty good for Amy Tran, 25, and her husband, David. The couple, from Wigan, were looking forward to the birth of their third child. But then tragedy struck – David, 29, was diagnosed with a life-threatening disease. With David out of work, the bills soon mounted up and the family

Every year, Riverside carries out more than 200,000 repairs and we know it’s one of the most important services that we provide. Improving your satisfaction with the repairs service is one of our big priorities – and if you’ve got a complaint, or you have a maintenance issue, we want to hear from you. Customers

For more than a year, we’ve been reorganising and making savings behind the scenes so we can invest more where it matters most – in neighbourhoods. As a result, from the winter onwards, there’ll be 40 per cent more housing officers to work with you in your home, or out and about where you live. Their hours will

Residents are being invited to join a new steering group to help shape the multi-million pound regeneration of their estate. Riverside is planning to invest in building new homes and improving two neighbourhoods in Bromley and one in Lambeth, all in London. Residents have already taken part in consultation events and visits, having a say

Just around the corner from Whitehall is a building that has been helping homeless people since the early 1900s when it was opened by King George V. Today, the power of music is helping to turn their lives around. Musical notes can often be heard in King George’s Hostel, a homeless centre for men in

Ex-miners and their loved-ones are enjoying a new lease of life – living on the site of a Washington pit where they worked and socialised more than 40 years ago. They’ve set up home in an £8million housing scheme where the Washington F Pit and Miners’ Welfare Club once stood – and the residents celebrated

Riverside has been awarded Silver status by the Ministry of Defence for supporting the armed forces community. The Defence’s Employer Recognition Scheme independently recognises the commitment given by organisations for those who serve for their country. To receive the Silver Award, Riverside needed to demonstrate a number of requirements to show support for military personnel,

A framework that helped housing associations boost efficiency and invest more than £1/2billion in thousands of new homes has been relaunched for a further four years. Cutting Edge established a go-to pool of consultants, contractors and architects for six North West-based landlords to use, saving them time and money, and allowing construction to begin up